Human Resources Assistant

Crystal Norman

**** *** **, *******, ** ***** • 313-***-**** • ***********@*****.***

Human Resources Assistant with 6+ years of experience assisting with and fulfilling organization staffing needs and requirements. Supporting HR operations, including recruitment, onboarding, benefits administration, and employee relations. Proficient in HR software and known for maintaining confidentiality, handling administrative tasks efficiently and providing exceptional internal customer service. E x perience

OCTOBER 2018 – APRIL 2024

Human Resources Assistant Hamtramck Public Schools Hamtramck, Michigan

• Maintaining employee records and responding to HR-related inquiries.

• Processed onboarding and termination paperwork and conducted new hire orientations.

• Coordinated benefits enrollment and communicated with insurance providers.

• Maintained personnel files in compliance with company policy.

• Prepared HR reports for Directors and State regulations.

• Assisted with candidate communications and scheduling interviews.

• Employment Law & Compliance (FMLA)

• Responded to employee inquiries regarding benefits, time-off policies, and payroll issues.

• Pre-Employment screenings (ICHAT, CHRISS)

MARCH 2017 – OCTOBER 2018

Optician Riverfront Eyecare Roseville/Shelby Township, MI FEBRUARY 2011 – MARCH 2017

Optician Sams Club Optical Roseville, MI

• Instructed patients on proper care for eyeglasses and contacts

• Obtained detail medical and personal date for patients charts and records

• Maintained friendly and professional customer interactions

• Verified and processed insurance benefits

• Received and processed credit and cash payments

• Scheduled appointments

S k i l l s

•Excellent communications •Spreadsheet preparation •Microsoft Word •Outlook •Problem Solving •Pre- Employment Screening •Excel •Adobe •Record Keeping •Organized and meticulous in paying attention to detail E ducation

JUNE 2004

High School Diploma Harper Woods high School Harper Woods, MI

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