Customer Service Delivery Driver

Amarzi Bolton

**************@*****.*** 909-***-**** Inland Empire, CA

Summary

Highly Adaptable and optimistic executive with logistic and customer service. I possess the grit and fortitude to represent any company at the highest capacity while displaying passion, grit, a pleasant and professional disposition and fortitude. I pride myself as being the hardest worker with a tenacious and collaborative approach to handling tasks. I am timely, attentive, dependable, highly coachable and possess a positive disposition.

Professional Experience

Delacruz Industries

Delivery Driver Los Angeles and Inland Empire January 2024 – Present (part time)

Safely transported millions of dollars in fleet to customers through a large portion of Southern California

Provided excellent customer service, addressing inquiries and ensuring customer satisfaction

Maintained a 100% Customer Satisfaction and save driving standard

Worked several shifts including on being on call to exemplify my team centricity

UPS (United Parcel Service)

Delivery Driver Assistant Inland Empire September 2024 – December 2024 (seasonal)

Assisted in delivering packages during the peak holiday season, ensuring efficiency and punctuality.

Provided excellent customer service, addressing customer inquiries and concerns.

Maintained Perfect Attendance and was among the most requested assistants

Beat delivery time quotas by 20%

Education & Certifications

High School Diploma – Arroyo Valley 2024

CA Drivers License – Class C

Key Skills & Competencies

• Punctuality •Strong work ethic • Quick Learner •Adaptability •Attention to detail • Customer Service • Microsoft Office • Package Handling • Material Handling • Positivity •Grit • Mobility •Dependability • Professionalism •Sales •Self Motivation •Adherence to traffic laws •Poise •Passion •Customer Service •Logistics •CA Drivers License • Order Verification • GPS • Tech Savvy •Time Management •Safe Driving • Quota Attainment • Punctuality •Professionalism •Focus• Customer Focused Mindset • Flexibility • Career Driven •Optimism •Reliability •Transportation • Data Entry • Conflict Resolution •Efficiency in task completion

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