Data Entry Customer Service

Scott Gibson

Data Entry Volt Workforce Solutions - Medicare Supplements

Minneapolis, MN 55411

****************@*****.***

+1-612-***-****

Work Experience

Communications Specialist

Magi’s LLC-Minneapolis, MN

October 2023 to October 2024

Taking incoming calls from all across the United States for a roofing company, conflict resolution closing permits audits, Scheduling inspections after the roof has been installed Parts Specialist

Standard Heating & Air Conditioning-Minneapolis, MN March 2022 to April 2023

Ordering parts for service technician, maintenance technician, and counter service to the public Customer Service Representative

Wagner Faulknor Judd law firm-Minneapolis, MN

March 2020 to February 2022

Call center Taking calls from legal Shield Members, Opening files and updating current cases. Data Entry Volt Workforce Solutions

Medicare Supplements-Minneapolis, MN

December 2018 to August 2020

• Data entry and open enrollments for Medicare Supplements

• Mailroom office services

Customer Service Agent

Ecolab

May 2017 to August 2018

* Pest elimination

* Problem resolution

Membership and Hospitality Specialist & Fitness Guru YWCA

2007 to June 2017

• Open and close store; supervise sales staff

• Bookkeeping; payroll; bank deposits

• Supervise shipping/receiving and inventory control 2 Page

Docketing Technician

Law Offices of Bowman and Brooke, LLP

2005 to 2014

• Opened and closed all litigation filings using Compu Law and Manage Software

• Worked closely with paralegals and case teams to ensure that all subpoenas, orders, and hearings are updated

• Calendaring

• Filing and e Filing

Successfully followed cases from beginning to end up to and including the Court of Appeals 1 Page

Education

High school or equivalent

Skills

• Filing

• Copier

• Data Entry

• General Office

• Scan

• Scanning

• Xerox

• Mail Clerk (10+ years)

• iManage

• Production Management

• Records management

• Microsoft Excel

• English

• Microsoft Word

• Clerical experience

• Customer service

• Microsoft Office

• Organizational skills

• Law office

• Databases

• Conflict Management

Additional Information

Skills Summary Problem resolution

Budget management

Customer Service

Problem-solving

Payment negotiation

Highly proficient in law office billing system

CompuLaw, Imanage, and Star Law, Microsoft Word

Prioritize and manage heavy work flow without direct supervision

Work cooperatively with legal and non-legal staff

Additional skills include general office support, data entry, keyboard 70wpm

Contact this candidate