Customer Service Team Lead

Keri McConnell

Centerton, Ar.

************@*****.***

(cell) 501-***-****

Experience:

Part time nanny

Aug. 2023 – Current

Owner/Operator

Fix’D Meals NWA

Part time meal prep chef

Sept. 2022 – Current

JB Hunt Transportation

Capacity coordinator

Aug. 2021 – Sept. 2022

Manage multiple trucks/boards

Manage Walmart project in NE

Dispatch, Money Management, Customer Service, Multi-Tasking/problem solving

Team Building

Academy Sports + Outdoors

Hardlines Manager

Dec. 2019 – Aug. 2021

Management of the department and its associates, Customer service management, Firearm sales

manager, Payroll, Cash management, Employee on boarding, opening and closing of store operations

Achievements include:

Cashier team lead

Merchandising team lead

Operations team lead (promotion)

Hardlines Manager (promotion)

Completion of Academy Learning University (ALU)

Walkie Stacker Certification

FFL Certified (firearm sales)

Fitness 4 Less Bentonville, Ar.

Head Athletic Trainer

June 2016 - Nov 2019

Head person trainer, Sales, Customer service, Onboarding, Writer of training and protocols, Facility

maintenance, Nutrition specialist

Education:

Fayetteville High School East

Shorter College

NLR Arkansas

Licenses & Certifications:

Certified Sports & Fitness Nutrition Specialist (CSFNS)

Certified Personal Fitness Trainer

Health Fitness Instructor (CPFT)

OSHA PIT Certification

FFL Certified (firearm sells)

Skills:

Training – Management – Customer Service – People Skills – Scheduling – Problem Solving –

Leadership – Service – Cash management and handling – Loss Prevention – Payroll –

Coaching – Food – Organization – Forward thinking - Team building - Sales - Hospitality

Contact this candidate