Project Management Digital Transformation

Daphne T. Davis, PMP, MBA

Atlanta, GA 770-***-****

LinkedIn ******.*****@*********************.***

Senior Director, Business Transformation

Drive Digital Innovation, Operational Efficiency, & Strategic Growth for Sustainable Business Transformation Passionate, results-driven Digital Transformation leader with proven track record of advancing enterprise-wide innovation and operational excellence. Demonstrated mastery in aligning business and IT strategies to accelerate revenue generation, elevate customer experience, and champion organizational change with extensive experience leading large-scale transformation programs, building cross-functional partnerships, and streamlining systems and processes to solidify adoption and long-term impact. Technical acumen spans enterprise program and project management, product delivery, change management and operational leadership. Dedicated to enhancing operational efficiency and fueling business growth through innovative technology initiatives.

− Enterprise Program and Project Management

− Governance Frameworks

− Change Management

− Business and Technology Strategic Alignment and Implementation

− Digital Transformation and Automation

− Agile Software Development and Delivery

− IT Merger and Integration Management

− Business Process Analysis and Alignment

− Microsoft Office Suite

Professional Experience

DND CONSULTING SERVICES, INC., Atlanta, GA

Founder 2000 – Present

Management Consulting business that leads IT and digital transformation consultancy, specializing in enterprise technology strategy, systems integration, and project delivery for clients across the public and private sectors. Drives value through a combination of hands-on technical leadership, business process optimization, and stakeholder alignment. DND CONSULTING SERVICES, INC., Atlanta, GA

Enterprise Program Director, Employbridge 2000 – Present

● Directed $14M Bullhorn ATS enterprise deployment for 2.4K users across 400 branches, enhancing productivity and securing buy-in from 2.1K+ commercial customers.

● Directed enterprise-wide implementation with teams from PMO, Architecture, Product, Engineering, QA Operations, Learning Management, Agile Teams, Change Management, Vendors, Executive Leadership, and impacted stakeholders to deliver the Bullhorn ATS program.

DND CONSULTING SERVICES, INC., Atlanta, GA

Enterprise Program Director, Randstad 2000 – Present

● Controlled conversion of 10K+ customers and 400K employees from multiple legacy systems as part of $3B acquisition with minimal disruption to business operations, establishing solid foundation for future conversions.

● Achieved seamless data conversion and integration of all legacy systems into Randstad, fueling operational efficiency and system effectiveness, ensuring smooth user adoption and maximizing HRMS system benefits.

● Developed and implemented plans for future data conversions, laying groundwork for continued operational efficiency.

● Instituted comprehensive IT policies, processes, and stringent budget controls for projects (ranging from $2M to $10M+), bolstering operational effectiveness, mitigating financial risks, and maintaining fiscally responsible and cost-effective execution.

● Preserved business continuity post-acquisition through meticulous strategic planning, effective project management, and development of robust plans for future data conversions.

● Warranted completion of all analyst deliverables, providing accurate and comprehensive documentation crucial for supporting project activities and informed decision-making.

● Led analysis, design, testing, and implementation of custom Employee Personnel Transaction module, automating processes, which enabled task execution directly from managers' desktops and resulted in significant time and resource efficiency gains

(e.g., in managing promotions, pay changes, transfers), including development and implementation of Personnel Transaction Forms (PTFs) that provided comprehensive documentation and training. Resulted in significant time and resource efficiency gains, as managers were enabled to manage personnel transactions independently and directly. DND CONSULTING SERVICES, INC., Atlanta, GA

Enterprise Program Director, Cox Enterprises 2000 – Present

● Streamlined and automated the management of personnel transactions, enabling task execution from the Manager’s Desktop.

● Led the analysis, design, testing, and implementation of a custom Employee Personnel Transaction module, significantly enhancing the management of employee data transactions and providing comprehensive documentation and training, ensuring smooth organizational adoption and change management.

● Led system upgrades, data conversions, standardization of business processes, and webinar training. MANPOWERGROUP, Atlanta, GA

IT Director 2024 – 2025

MANPOWERGROUP, Atlanta, GA

Business Relationship Manager 2024 – 2025

Operated as IT business strategist, expertly aligning technology solutions with corporate objectives to drive digital transformation, optimize IT services, and foster strong partnerships. Pioneered digital transformation projects, including data migration, automation, and data analytics integration.

● Spearheaded IT governance, risk management, and compliance initiatives that ensured secure, scalable, and cost-effective technology operations.

● Formulated and executed IT roadmaps, aligning technology investments with organizational goals and achieving notable ROI.

● Directed cross-functional teams, implementing innovative technology solutions that streamlined workforce management, talent acquisition, and operational processes.

● Developed AI agent use cases to promote delivery and sales processes.

● Developed the intake process using Service Now and prioritized delivery for lines of business to gain efficiencies and reported on the roadmap.

RANDSTAD USA, Atlanta, GA

Vice President, IT Business Strategy 2021 – 2023

Drove IT strategic planning, digital transformation initiatives, and resource optimization to enhance operational efficiency and align with organizational goals.

● Established robust IT governance frameworks, systematic planning models, and selection processes for IT investments, upholding alignment with business objectives, regulatory compliance, and streamlined decision-making for better departmental effectiveness.

● Instituted IT policies and processes that bolstered operational effectiveness and compliance.

● Executed IT roadmap, driving technological innovation and growth within the organization’s line of business.

● Headed a range of strategic initiatives, including digital transformation, data analytics, and infrastructure development, contributing to the organization's digital maturity.

● Fostered effective partnerships with IT stakeholders, promoting collaboration and ensuring IT initiatives met business needs.

● Advanced technological innovation by conducting in-depth assessments of emerging technologies like Metaverse, evaluating viability and potential benefits for integration.

● Implemented Financial Model that assessed and prioritized IT investments, enabling informed decision-making and maximizing returns.

● Directed the development of the intake process for project and initiative submission, creating a structured system for stakeholders to propose and track progress on new ideas.

● Governed budgeting efforts for IT initiatives, significantly refining resource allocation and financial management practices.

● Spearheaded transformational initiatives, driving process optimization strategies to align organizational goals with sustainable business growth. Collaborated closely with business partners and stakeholders to implement innovative solutions and drive impactful change.

Education, Certifications

− Master of Business Administration (MBA), Emory University Goizueta Business School (May 2025)

− Bachelor of Science, Computer Information Systems, Western New England University

− Scrum Master, Scrum.org

− Project Management Professional, PMI

− Lean Six Sigma Green Belt Certification, Anticipated Summer 2025 Activities & Affiliations

− Delta Sigma Theta Sorority, Inc., Technology Committee

− Jack and Jill of America, Greater Metropolitan Atlanta Associates Group

− PMI Atlanta Chapter

− Board Member, Cayenne Wellness Center, Board Secretary

− Online Media Interactive, Director Product Delivery

− Speaker Engagement

− United Way of Greater Atlanta’s Volunteer Involvement Program

− Women in Technology

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