Customer Service

Location:

Posted:

June 22, 2025

Sameka Fletcher

Whitehall, Negril, Westmoreland, Jamaica

*****************@*****.***

Professional Summary

ommitted Waitress with over a year of experience delivering excellent customer service and managing client expectations

with professionalism and empathy. Known for resilience in handling challenges, understanding diverse customer needs, and

staying detail-oriented in fast-paced environments. Skilled in multitasking, clerical tasks, and maintaining punctuality.

Self-motivated and adaptable, with the ability to thrive both independently and within a team.

Experience

Waitress

Italian Cafe, Negril, Westmoreland

March 2024 February 2025

Welcome customers and provide exceptional service.

Resolved customer issues with professionalism and a positive attitude.

Contributed to a collaborative team environment and supported daily operations smoothly.

Education

High School Diploma Agriculture

Enfield Primary and infant school 2012 2018

Belmont Academy 2018 2023

Subjects Social studies, Physical Education, Mechanical Engineering, Agriculture

City Guilds Mathematics English A

Specialized in agricultural studies with practical and theoretical exposure.

Participated in team projects and school events showcasing leadership and responsibility.

Recognized for consistent academic performance and positive attitude toward learning.

Contributed to community service initiatives and student-led agricultural demonstrations.

Strengths

• Excellent Customer Engagement Builds strong relationships through personalized service and attentive

listening Fast Learner with Adaptability Quickly grasps new systems and adjusts seamlessly to changing tasks

and work environments.

• Dependable and Punctual Maintains a strong work ethic, showing up on time and ready to contribute daily

Strong Attention to Detail Completes tasks with precision, from handling inventory to processing transactions

Calm Under Pressure Stays composed and resourceful in fast-paced or high-stress situations.

References

oy Cosmo Grant

R iss Weise

Justice of the Peace HR Management

Kenny's Italian Cafe

1 (876) 881- 2962