Team Member High School
Resume:
Nicole Pastrana
Phone number: 347-***-****
Email: ***************@*****.***
Contact information
***************@*****.***
EXPERIENCE
Chick fil a, 166 Flatbush Ave— Team member
March 2025 - PRESENT
In this job we learn how to take customers orders, we process the orders to the register where we give the customers their change and their receipt back, we make drinks, pack the order, we also do 3rd party orders and mobile orders, we also stock, clean and organize our stations. We make sure that the customers leave satisfied and we also make sure don't wait so long for their orders. We also learn how to make the customers happy and how to hold a conversation with them. Also we make sure that the dining room areas are clean and organized. We love making people feel as welcome and comfortable as possible.
Burlington, 410 Gateway Dr— Sales Associates
June 2023 - August 2023
In this job we learn how to keep the sales floor clean and organized. We also learn how to use our social skills and help our customers and assist them in whatever they need. Also we try to upsell any item. Like in shoes you would also make personal opinions and also try to persuade them into taking the other item but never force them into things. We also learn how to be on the register and how to approach people. We also put and organize the clothing so it can be easy access to getting what they need. Borinquen Plaza Senior Center, 80 Seigel Street— Office Worker
June 2021 - August 2021
In the beginning of this job I would be in the office helping organize any papers. Also I would make phone calls to make sure they still wanted to be a part of the program. Later on they had me interact with the seniors, giving them their plate of food, helping them with their activities, and just talking to them. The best part of the job is making a connection with them. Also being able to make them feel as comfortable as they needed and them being grateful for that also I would also sit down with them draw with them or help them find an activity they wanted to do and make sure they are satisfied with it.
EDUCATION
Brooklyn High School for Law and Technology, 1396
Broadway, Brooklyn, NY 11221— High School Diploma
September 2020 - June 2024
SKILLS
Time Management
Organization
Effective Communication
Active Listening
Multitask
Patient
Observation/ Attention to
details
Problem Solving
Critical Thinking
Customer service skills
Adaptable
Lift, carry 20-50 pounds boxes
LANGUAGES
English 10/10
Spanish 8/10
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