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Support Representative Customer Service

Location:
American Fork, UT
Posted:
June 21, 2025

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Resume:

Annie Andersen *** S *** E American Fork, UT *****

385-***-****

****************@*****.***

EXPERIENCE

Pronexis, 1570 N Main St, Spanish Fork, UT 84660

-Sales and Support Representative/Brand Coach

January 2021 - Now

Responsibilities:

● Taking and Making calls for 35+ brands

● Making sales for each company

● Answering emails

● Assisting customer/clients with any and all needs

● Assisting employees with any and all questions

● Call Tranfers

● Extensive knowledge on all brands

● Detailed and quick notes

● Verifying the proper information for each Customer/client 1-800-Contacts, 261 West Data Drive, Draper, UT 84020

-Sales and Support, Customer service

August 2020-January 2021

Responsibilities:

● Sales for new customers

● Making new orders for existing customers

● Extensive knowledge of the product

● Knowledge of competitors

● Price Matching abilities

● Contact with ECP’s of New and existing customers

● Verifying information

● Answering emails

● Taking any and all incoming calls

Pronexis, 1570 N Main St, Spanish Fork, UT 84660

-Sales and Support Representative/Brand Coach

January 2018 - August 2020

Responsibilities:

● Taking and Making calls for 35+ brands

● Making sales for each company

● Answering emails

● Assisting customer/clients with any and all needs

● Training new employees

● Assisting employees with any and all questions

● Call Tranfers

● Extensive knowledge on all brands

● Detailed and quick notes

SKILLS

● Communication

● Multitasking

● Fast learner

● Dependable

● Customer service

● Team player

● Great with people

● Really good at organizing

and stocking

● Cleaning

● Adapt well to new situations

● Typing

● Training

● Verifying the proper information for each Customer/client JCPenney, 1200 Towne Centre Blvd Ste B, Provo, UT 84601

-Operations Associate

July 2017 - Present time

Responsibilities:

● Early Morning unloading the truck

● Prepping and preparing the truck

● Stocking the store before hours

● Signing the stores ads

● Clearance sorting and managing

● Back stocking

Walmart, 949 W Grasslands Dr, American Fork, UT 84003

-Garden Associate

May 2017 - July 2017

Responsibilities:

● Organizing the front end stands

● Keeping a clean register

● Point of sale experience with consistent customer interaction. Processes customer sales transactions and all types of payment by operating cash register and all applicable equipment

● Watering the plants out in the garden center

● Stocking and restocking the plants

● Condensing and zoning the Garden Department

Walmart, 949 W Grasslands Dr, American Fork, UT 84003

— Cashier

May 2013- June 2014

Responsibilities:

● Organizing the front end stands

● Keeping a clean register

● Point of sale experience with consistent customer interaction. Processes customer sales transactions and all types of payment by operating cash register and all applicable equipment Target, 608 W Main St, American Fork, UT 84003— Cashier June 2012 - May 2013

Responsibilities:

● Keeping a clean register

● Organizing the front end stands

● Point of sale experience with consistent customer interaction.

● Processes customer sales transactions and all types of payment by operating cash register and all applicable equipment Audio Enhancement, 14241 S Redwood Rd, Bluffdale, UT 84065 — Maintenance Associate

June 2011 - August 2011

Responsibilities:

● Organizing and Cleaning

● After hours stocking and trash take out

● Warehouse work and helped keep the warehouse running by supervising the team and making sure they all followed safety procedures.

● Filed and scanned in all new employees drivers licenses and forms of Identification

EDUCATION

Westlake High School,99 N 200 W, Saratoga Springs, UT 84045 — high school diploma



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