Customer Service It Support

Led a team to produce the school yearbook, managing content,

coordinating deadlines, and ensuring high-quality work. Developed strong organizational, editing, and teamwork skills while managing multiple tasks under tight deadlines. Proficient in IT support with strong troubleshooting and technical problem-solving skills.

A S P I R I N G B U S I N E S S

A D M I N I S T R A T O R

K R Y S T A L P E Ñ A

KP

Design Thinking

Customer Engagement

Problem-Solving

Computer Literacy

Project Management Tools

Strong Communication

Financial Management

Strategic Planning

I am a motivated business professional with leadership experience and a strong customer service and operations foundation. Currently pursuing a Business Administration degree, I am committed to leveraging my skills and experience to make a significant impact and accelerate my career in business.

S K I L L S

Profile

E D U C A T I O N

Sandra Day O’connor

2020-2024

SECONDARY SCHOOL

NorthWest Vista

2024- Present

COLLEGE

Bill Miller Bar B-Q Enterprises

2022 - Present

STAFF LEAD (IN TRANING)

Collaborating with management to create a positive work environment

Bilingual (English/Spanish), facilitating clear communication and serving a diverse customer base.

Provide support in resolving customer issues, ensuring customer satisfaction

Currently, I am training to lead a team in managing daily operations, ensuring high standards of quality and customer service while balancing academic responsibilities. Editor, Yearbook

2023 - 2024

ADDITIONAL EXPERIENCE

210-***-****

9014 Seine, San Antonio, Tx

78250

***********@*****.***

Sandra Day Oconnor High school

PROFESSIONAL EXPERIENCE

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