Customer Service Sales Associate
Resume:
Marquetta Lewis
**** ******** **, ***. **** Beaumont, TX 77703
******************@*****.***
OBJECTIVE
The goal is to apply the years of training and experience in customer service to a career path that leads toward continuing growth and financial stability, while combining a passion for people and service.
EDUCATION —
EXPERIENCE
Hardin High School
Port Arthur, TX
August 1999 - May 2002
Graduate Class of 2002
General High School Diploma
January 2024 - Current Beaumont, TX
Focus Services
Retention Agent
Provide Customer service in inbound call-center environment
Resolve customer complaints and issues to ensure one-call resolution
Thoroughly document customer accounts and steps taken to resolve issues
June 2023- January 2024 Beaumont, TX
UTMB Health System
Patient Service Specialist
Customer Service
Patient advocate
Scheduling appointments
Educates patient/responsible parties regarding billing process
Accountable for financial transactions and deferments authorized
Check In and Check out Procedures
November 2014 – 2023 Beaumont, TX
Academy Sports & Outdoors
Sales Associate
Loss Prevention
Put away freight and pick-up online orders
Assist customers with merchandise
Greet customers, answer phones, check-out customers
Price items, restock merchandise, organize and clean aisles
Stock room inventory
October 2001 – February 2005
Army National Guard
Supply Specialist
Managed and maintained military supply records
Oversaw distribution and requisition of equipment and supplies
Ensured logistical support for operations
KEY SKILLS —
MS Office Suite
Data Entry
Cashier
Mail Distribution
Customer Service
Supply Clerk
Warehouse Maintenance
Conflict Resolution
REFERENCES
Available upon request.
Contact this candidate