Quality Assurance Pharmacy Manager
Resume:
RB
RICHARD SCOTT BERRY
*******@*********.*** 803-***-**** Columbia, SC 29212 WWW: Bold Profile Dedicated Assistant Pharmacy Manager recognized for driving productivity and efficiency in pharmacy operations. Proven expertise in medication management, regulatory compliance, and inventory control. Strong communication and problem-solving skills contribute to exceptional patient care and a healthier community. Committed to continuous improvement in pharmacy services.
Inventory management
Regulatory compliance
Medication therapy management
Patient counseling
Pharmacy operations
Data analysis
Staff training
Quality assurance
Problem solving
Scheduling management
Conflict resolution
Workflow optimization
Prescription verification
Management experience
Professionalism and ethics
Quality assurance controls
PruittHealth Lexington, SC
Assistant Pharmacy Manager
07/2024 - Current
Conducted daily audits of prescription records to ensure accuracy in dosage amounts and labeling information.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care. Managed medical supply inventory, complying with applicable laws and regulations.
Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
Oversaw organization of inventories, maintaining security standards and compliance.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked with cross-functional teams to achieve goals. Conducted weekly meetings with department managers to streamline workflows and identify obstacles.
Worked in every department to ensure an all-encompassing knowledge of pharmacy operations.
Managed a staff of pharmacists, department managers, technicians, and interns.
Fetter Healthcare Network Cross, SC
Clinical and Prior Authorization
Pharmacist
Collaborated with providers and healthcare team to ensure quality pharmacy services.
Employed electronic platforms to streamline and optimize patient Personal Summary
Skills
Experience
05/2022 - 07/2024 treatments.
Managed the responsibilities of technicians and other staff. Excelled in offering high-level customer assistance. Followed Board of Pharmacy, DEA, and HIPAA regulations to maintain legal compliance.
Advised patients regarding prescription and non-prescription medications. Managed and clarified concerns about allergic reactions to prescriptions. Ensured accurate documentation of every received pharmacy order. Developed coaching programs for staff enhancement.
Employed clear communication methods to enhance team collaboration. Ensured pharmacy stock integrity through systematic updates of outdated products.
Provided comprehensive pharmacy care to create a secure and organized space for prescription fulfillment.
Analyzed prescription trends and utilized data to improve pharmacy services and patient care outcomes.
Vistara Pharmacy Columbia, SC
Pharmacy Manager
08/2020 - 05/2022
Founded and managed a new, self-sufficient pharmacy. Facilitated insurance agreements and legal prerequisites, supporting both patient satisfaction and organizational growth.
Conducted deliveries to maintain patient care and synchronized medications for compliance.
Applied expertise in managing medication safely.
Utilized standard guidelines for optimized medication therapy resulting in improved patient health.
Managed receipt and input of all prescription formats. Maintained strict adherence to healthcare regulatory standards. Leveraged pharmaceutical knowledge to enhance drug therapy for patients.
Maintained compliance with non-sterile compounding through USP standard practices.
Ensured adherence to CDC guidelines for COVID-19 safety protocols and vaccinations.
Promoted enhanced recovery and well-being through active listening and understanding.
Recommended medication and over-the-counter therapies based on clinical expertise.
Bi-Lo Pharmacy Laurens, SC
Pharmacy Manager
03/2020 - 06/2020
Processed various forms of prescription input, including oral, written, faxed, and electronic.
Maintained compliance with HIPAA, state and federal prescription regulations, and company policies.
Streamlined medication inventory management utilizing the PDX system and established reorder points.
Directed duties to support staff efficiently.
Performed diligent monthly checks to uphold accurate records of schedule II substances.
Executed comprehensive medication therapy management through Outcomes and Mirixa.
Streamlined prescription scheduling process to synchronize medication pickups for patients with multiple prescriptions.
Instructed patients about use of prescribed and non-prescription drugs through detailed counseling.
Cultivated strong patient relationships through exceptional customer care. Conducted antibiotic check calls and follow-up calls on ninth and eleventh days to verify patient compliance with medications. Administered immunizations to patients.
Evaluated and identified harmful drug interactions, taking corrective measures as needed.
Supervised diverse pharmacy team members to optimize performance and efficiency.
Managed daily pharmacy operations.
Developed innovative solutions to resolve issues.
Bi-Lo Pharmacy Columbia, SC
Staff Pharmacist
02/2018 - 03/2020
Accurately entered and managed data related to prescriptions. Ensured adherence to HIPAA, state, and federal prescription laws along with company guidelines.
Streamlined inventory control processes by leveraging order point strategies.
Managed task allocation for both technicians and interns. Coordinated the Refill Sync program for synchronized monthly medication pick-ups.
Counseled patients on prescription medications.
Enhanced patient interactions through superior customer service. Ensured patient adherence to maintenance medications through scheduled calls.
Ensured patients received necessary vaccinations.
Ensured safety by addressing harmful medication conflicts. Walgreens Pharmacy West Columbia, SC
Staff Pharmacist
11/2017 - 02/2018
Managed patient prescriptions received each day.
Guaranteed adherence to HIPAA by managing the separation and disposal of confidential patient data.
Initiated communication strategies to ensure compliance with prescriptions.
Oversaw daily pharmacy activities while delegating responsibilities to team members.
Provided guidance on prescription and OTC medications during in-person and phone consultations.
Maintained adherence to laws while receiving and dispensing controlled substances.
Ensured compliance with state and federal regulations during pseudoephedrine transactions.
Performed daily assessments of prescriptions and counts. Utilized knowledge to avert critical drug interaction risks. Conducted patient immunizations on-site and via scheduled flu clinics. Performed comprehensive medication reviews to enhance therapeutic outcomes.
Monitored and managed the accuracy of inventory by overseeing daily orders and returns.
Walgreens Pharmacy West Columbia, SC
Pharmacy Manager
12/2016 - 11/2017
Supervised workforce upkeep within the pharmacy environment. Managed daily operations of pharmacy.
Facilitated weekly discussions with the store manager about pharmacy performance.
Designed and executed effective plans to enhance pharmacy metrics. Handled customer grievances effectively with empathy. Ensured accuracy and completeness in all pharmacist duties. Facilitated weekly discussions to ensure positive workplace atmosphere and resolve issues.
Cultivated a high-performing work culture by demonstrating strong leadership abilities.
Ensured seamless operations by allocating responsibilities within the pharmacy team.
Developed and implemented comprehensive training programs for new team members in the pharmacy.
Maintained strict conformance with all relevant laws during prescription processing.
Organized flu shot clinics effectively.
Administered vaccines at retail locations and flu clinics. Successfully navigated transitions in senior management while meeting revised organizational goals.
Coordinated activities to boost community engagement with the pharmacy.
Walgreens Pharmacy Columbia, SC
Floating Community Pharmacist
08/2016 - 12/2016
Provided support in multiple pharmacy locations when needed. Processed patient prescriptions received each day through various methods.
Guaranteed adherence to HIPAA through meticulous separation of sensitive patient data.
Facilitated patient compliance by conducting follow-up calls on therapy initiation and refills.
Managed workflow by delegating responsibilities to team members. Educated patients about their medication options through face-to-face consultations and telephone conversations.
Adhered to legal requirements in the process of receiving and filling controlled substances.
Adhered to legal guidelines during the sale of pseudoephedrine. Ensured accurate and timely completion of prescriptions. Ensured safety by identifying potential medication hazards. Delivered immunizations during store hours and organized flu clinic sessions.
Ensured patient compliance and optimized medication therapy by conducting thorough reviews.
Streamlined stock control through effective processing of vendor returns. South University School of Pharmacy Columbia, SC Doctor of Pharmacy
06/2016
University of South Carolina Columbia, SC
Bachelors of Science in Exercise Science
12/2011
Education
Activities and Honors
Kappa Epsilon Professional Pharmaceutical Fraternity, Member Educator and Co-Project Chair Student Society of Health-System Pharmacists
American Society of Health-System Pharmacists, Immunization chair Home Works, Repaired a roof for an individual, and helped to rebuild a wall for another less fortunate individual. Adopt a Highway, Assisted in cleaning an adopted stretch of highway by my Air Force junior ROTC class. Saluda Shoals Park, Cleaned the inside of the park building and maintained the garden on the outside of the building. Amedysis Hospice, Assisted the patient in home with daily activities, spent time with the patient and kept him company.
Atria at Forest Lake Assisted Living Facility, Assisted in coordinating a basic conversational Spanish class for residents. Hope for BraveHearts, Sold tickets to annual pancake breakfast to raise funds for children born with heart defects. SCBOP Pharmacist license.
CPR/AED and BLS.
Immunization certification
English:
Native/ Bilingual
Spanish:
Professional
References available upon request.
Service Activities
Certifications
Languages
References
Contact this candidate