Customer Service Data Entry

SKILLS

EXPERIENCE

EDUCATION

Lisa Condrey

850-***-**** *********.**@*****.*** Century, FL 32535

Offering abilities in customer service and issue resolution, with experience in handling confidential information and financial transactions. Skilled in data entry and call center operations, capable of adapting to diverse roles. Committed to delivering quality service and efficient problem-solving in dynamic environments.

• Customer service • Call center experience

• Issue resolution • Financial transactions

• Data entry

MEMBER SERVICE REPRESENTATIVE

Navy Federal Credit Union

Pensacola, FL

October 2021 - November 2024

• Provided excellent customer service by assisting, responding to, and resolving customer inquiries.

• Handled sensitive and confidential information with discretion to maintain department security.

• Processed member applications, updated accounts, and maintained records. SENIOR TRAVEL COUNSELOR

CWT Sato

Pensacola, FL

September 2016 - October 2021

• Created marketing campaigns to promote services offered by the company.

• Researched and planned travel arrangements for clients, including flights, car rentals, and hotel bookings.

• Provided exceptional customer service to travelers, utilizing strong communication and problem-solving skills. TICKETING AGENT

Alorica American Airlines

Pensacola, FL

July 2015 - September 2016

• Organized ticketing information and managed data entry accurately.

• Processed payments for tickets using various payment methods.

• Answered incoming calls regarding tickets, seating arrangements. BACHELOR OF ARTS (B.A.) IN EDUCATION

University of West Florida, Pensacola, FL, US

Apr 1992

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