Customer Service Front Desk
Resume:
Graciela Pereda
Miami, FL *****
****************@*****.***
Responsible, Honest & Kind
Experiencia laboral
Substitue Teacher
Kelly Education-Miami, FL
octubre 2023 - Actualmente
As a substitute teacher hired by Kelly Education, I performed diverse positions in the classrooms of the schools in Miami Dade. I worked as a substitute teacher, a paraprofessional teacher, and in classrooms with children from 4 years old to middle school. I have a passion for teaching and helping children know it could become enjoyable and important in their lives. Also, I had the beautiful opportunity to work with children with Disabilities and other conditions. I do not have a professional degree but I am willing to learn and help others.
Uber Driver
Uber-Miami, FL
agosto 2023 - Actualmente
Delivery Driver
Cainiao-Miami, FL
2024 - 2024
I was responsible to go to the warehouse, scan all the packages through an app, put them on order about companies and homes and delivery them between certain hours. Front Desk Receptionist
PETIT SMILES DENTISTRY
noviembre 2022 - abril 2023
My job duties consist of keeping the office organized, using etiquette and cordiality with the patient's parents and children, receiving phone calls, answering emails, collecting information and entering it in the software (Open Dental), explaining treatment plans, collecting payments of bills and call patients to make appointments.
Front Desk Receptionist
AC PEDIATRIC DENTISTRY AND ORTHODONTICS
agosto 2021 - octubre 2022
Customer Service Representative
EL DORADO FURNITURE
diciembre 2019 - julio 2021
My job duties consist of working with software and collecting payments: Cash, Cards (POS) or check. Answer telephone calls receiving customer complaints, help resolve the claim by contacting the seller, filling out complaint forms, requesting spare parts, sending a technician or carrying out a complete change of the furniture. Respond to emails, print order information, and keep it organized in folders. Retail Sales - Cashier
MACYS INC
julio 2019 - enero 2020
Waitress
ITALIAN RESTAURANT 'AMOR DI PASTA'
mayo 2019 - junio 2019
Seller Door to Door
AT&T Products
marzo 2019 - abril 2019
ITALIAN RESTAURANT 'Bella Capri by Anacapri'
enero 2019 - marzo 2019
Bus-girl
Customer Service - Telemarketing
FLOWER SHOP 'ROSATEL'
junio 2014 - junio 2015
Customer Service
CAKE SHOP 'TORTAS CIELO'
noviembre 2013 - abril 2014
Customer Service
CAKE SHOP 'FROSTY'
enero 2013 - marzo 2013
Educación y formación
MIAMI DADE COLLEGE
junio 2017 - diciembre 2018
AMERICAN RIVER COLLEGE
2011 - 2012
''NUEVO MUNDO SCHOOL
2002 - 2010
Habilidades y conocimientos
• Microsoft Word
• Customer Service (6 años)
• Retail Sales
• Driving (1 año)
• Touch-typing
• Time Management
• Teaching
• Organizational skills
• Autism Experience
• Childcare
• Problem Solving
• Phone etiquette
• Experience with Children
• Communication skills
• Microsoft Excel
• Customer service
• Computer Skills
• Manejo de caja
• Microsoft Office
• Data entry
• Bilingual
• Door-to-Door Experience
• Habilidades organizacionales
• Cash Handling
• Telemarketing
Idiomas
• Spanish - Fluent
• English - Intermediate
Contact this candidate