High School Customer Service

FAVOUR OKEKE

Carrollton, GA **********@*****.*** 470-***-****

PROFILE

An ambitious junior professional currently pursuing a major in Marketing at the University of West Georgia. I am a marketing professional with a strong academic background and a sales perspective. Passionate about brand development, strategic communication, and audience engagement. Keeps up with trends in digital marketing and consumer behavior, with a goal to work alongside marketing teams to create impactful, growth-driven campaigns.

EDUCATION

Bachelor of Business Administration, Marketing.

University of West Georgia Carrollton, GA December 2026

• Marketing Major (Real Estate)

• 3.01GPA

High School

South Cobb High School Received High School Diploma Graduated May 2021

SUMMARY OF PROFESSIONAL EXPERIENCE

Reliable and detail-oriented professional with diverse experience in customer service, retail operations, and manufacturing. Adept at managing high-volume workloads, maintaining quality standards, and providing exceptional service in fast-paced environments. I am known for strong communication skills, problem-solving ability, and a proactive work ethic. Eager to contribute to a dynamic team focused on efficiency and customer satisfaction. Production Associate

Minebea – Bremen, GA

November 2024-present

• Conduct thorough inspections of automotive components to ensure compliance with quality and safety standards

• Identify and report product defects or irregularities to prevent production delays and ensure excellence

• Collaborate with team members and supervisors to meet daily production goals and maintain workflow efficiency

Customer Service Representative

TTEC – Remote

February 2023 – October 2024

• Delivered professional and empathetic assistance to customers regarding prescription orders and healthcare products

• Processed and tracked medication orders, ensuring accuracy and timely delivery

• Resolved inquiries and issues efficiently, contributing to customer satisfaction and retention

Retail Associate

Walmart – Atlanta, GA

January 2022 – July 2022

• Provided friendly and knowledgeable assistance to customers on the sales floor and at checkout

• Maintained organized merchandise displays and ensured shelves were fully stocked

• Supported inventory management and assisted with restocking and loss prevention efforts LEADERSHIP ROLE

Fashion Manager

African Student Union

● Represented the African Student Union by hosting a big event and showing off amazing African attires and advocating on behalf of the African Committee. SKILLS & OTHERS

• Customer Relationship Management

• Sales Negotiation

• Order Processing and Fulfillment

• Attention to detail

• Time Management

• Team Collaboration

• Call Center Operations

Fashion Team Manager

UWG ASU committee

● Managed the fashion team of the club from 2024/2025 session till the end of the 2024/2025 session.

CAMPUS AND OTHER ACTIVITIES

● Event Manager – ASU, UWG

● Fashion Manager -ASU, UWG

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