Operations Manager Continuous Improvement

Agbétowo Berenger ABBEY

**************@*****.*** +229-******** Cotonou Benin

https://www.linkedin.com/in/agbetowo-abbey-a89913168 SHIP AGENT(Operations manager)

Summary

Ship Agent with over 10 years of experience in ship port management and freight forwarding. Dedicated to continuous improvement and operational efficiency, this experience has fostered expertise in adaptation, teamwork, proactivity, and problem- solving. Seeking an operations manager position within a reputable organization to contribute to operational excellence.

Career history

Ship agent at BECTRANS SHIPPING & LOGISTICS

01 2021 – 00 2024: Management of the call of all the vessels consigned by the company. Key responsibilities:

•Coordinate all port activities related to ship calls;

•Supervise ship loading and unloading operations;

Achievements:

•Maintain and strengthen commercial links between shipowners and charterers through continuous improvement of performance and related services rendered to ships during their stay;

•Establish partnerships with new shipowners and charterers. Ship agent at CDDA SHIPPING

07 2020 – 08 2021: Ensure the smooth running of all operations during ships' stay in port, while executing all requests issued by shipowners and charterers. Key responsibilities:

•Coordinate and carry out all port activities related to the call of ships, from the announcement of their arrival to the post-call phase

•Manage ships' cargo manifests and integrate them into the customs system;

•Draw up PDAs, FDAs and all invoices relating to ships' stays; Achievement: Efficient management of over 50 ships to the satisfaction of all stakeholders. Ship & Freight agent at PRIDE SHIPPING SHIPPING SA 05 2017– 07 2020: Ensure the smooth running of all operations during ships’ stay in port, while executing all requests issued by shipowners and charterers. Key responsibilities:

•Carry out and coordinate all port activities related to the call of ships, from the announcement of their arrival to the post-call phase;

•Define and planning the most effective route for freight;

•Organising of freight between intermediate destinations;

•Taking appropriate measures for the movements of delicate goods and delivery at destination.

Achievement:

Efficient management of over 40 ships to the satisfaction of all stakeholders. Successful organization and delivery of goods without payment of parking fees and demurrage for over 70 import and export shipments. Ship agent at PRIDE SHIPPING SHIPPING SA

03 2014- 05 2017: Ensure the smooth running of all operations during ships’ stay in port, while executing all requests issued by vessels/shipowners and charterers. Agbétowo Berenger ABBEY

**************@*****.*** +229-******** Cotonou Benin https://www.linkedin.com/in/agbetowo-abbey-a89913168 Key responsibilities:

Under the supervision of the Operations manager

•Prepare and complete administrative formalities for ship calls;

•Establish the ship's PDA and FDA and assist the ship's crew from arrival to departure;

•Supervise unloading operations and organize requested services;

•Prepare unloaded cargo documentation and administrative formalities prior to vessel departure,

•Manage transit, sea and air freight files, identify potential problems and plan the activities of stevedores or occasional collaborators.

Operations/documentation assistant at BENIN MARITIME SA 11 2011- 02 2014:

Key responsibilities:

Under the supervision of the Operations & documentation managers

•Prepare ships’ calls, from announcement in Custom’s system ;

•Communicate permanently with port structures;

•Draw up the administrative documentation required for ship unloading, update import and export manifests;

•Coordinate ship loading and unloading operations,

•Manage customer disputes and claims;

•Prepare daily unloading and final unloading reports. Education:

•Master degree in Economy of Transport from University of Abomey Calavi Graduated 2016

•Bachelor degree in Geography from University of Abomey Calavi Graduated 2005 Key skills - Soft skills: Communication, Adaptation, Team work, Proactive, Problem solving, Incoterms. - Hard skills: Microsoft Excel-word(50%),outlook, French(C2), English(B2), Customer-oriented, Social network management, knowledge & change management. References

•ETIENNE AHYI - PRIDE SHIPPING & SERVICES SA General Manager *******.********@*********.*** +229-********

•Mr. Peter AGBEGB0 - AFRICAMAR & GROUP GATO SHIPPING & COMMERCIAL MANAGER ********@*****.***

•Mr. Ernest MIGAN- NAVITRANS SHIPPING MANAGER ******.*****@*********.***

+229-**-**-**-**

•Capt. Matthew Mathen - Central Ships Management Master +91-983**-**** ABBEY Agbétowo Berenger

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