Operations

Stephanie Madrigal

Spring Hill, FL ***** 210-***-**** ️ *****.**********@*****.***

Professional Summary

Strategic and results-oriented Operations Executive with over a decade of leadership experience in logistics, supply chain management, and business operations. Adept at scaling e-commerce operations, optimizing warehouse and delivery functions, and driving continuous improvement. Proven track record of leading cross-functional teams, managing budgets, and implementing data-driven strategies to improve performance and profitability.

Core Competencies

- Operational Strategy & Execution

- Warehouse & Inventory Management

- Supply Chain Optimization

- Logistics & Route Planning

- Budgeting & Forecasting

- Team Leadership & Coaching

- KPI Analysis & Reporting

- Vendor & Stakeholder Relations

- Digital Marketplace Optimization

- DOT Compliance & Safety

Professional Experience

Chief Operating Officer

Scentfill – Oldsmar, FL Jan 2021 – Feb 2024

- Directed all facets of company operations including supply chain, logistics, digital marketing, and HR.

- Oversaw budgeting, forecasting, and performance monitoring through KPIs and financial metrics.

- Optimized inventory planning and marketplace listings to boost product visibility and ROI.

- Championed a culture of continuous improvement and operational excellence across all teams.

- Implemented cost-saving strategies that increased profit margins and enhanced service delivery.

Operations Manager

Web Commerce Partners – Tampa, FL Jan 2010 – Jan 2018

- Managed multi-departmental daily operations and long-term strategic projects.

- Directed warehouse and logistics operations while ensuring OSHA compliance.

- Led hiring, training, and cross-functional collaboration to drive organizational alignment.

- Analyzed business data and implemented process improvements that reduced overhead costs.

- Maintained vendor relationships and ensured timely and accurate inventory control.

Assistant Manager

Strada Services – Hudson, FL Apr 2024 – Present

- Supervise warehouse operations, including order processing, inventory audits, and staff management.

- Act as backup delivery driver and ensure compliance with company safety standards.

- Coordinate cycle counts, PO receiving, and fulfillment workflow improvements.

Additional Experience

Delivery Courier – Amazon, FL (Oct 2018 – Present)

Commercial Truck Driver – Waste Management, MN (Apr 2019 – Apr 2021)

Fuel Hauler – Extreme Petroleum, TX (May 2018 – Apr 2019)

Education

Associate of Science (A.S.), Criminal Justice

Everest University – Brandon, FL 2012

Certifications

Class A CDL – Commercial Driver’s License

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