Customer Service Information Systems

WHITNEY

JACKSON

Customer service

representative

334-***-****

**.***********@*****.***

Objective

To secure a challenging and rewarding

position as a customer service

representative, where my leadership

skills, industry experience, and customer

service expertise can be utilized to ensure

exceptional experiences for customers.

education

Amridge University, AL

Information Systems Management

experience:

CSR, Teleperformance USA

March 2021-Present

• Handled customer inquiries

• Verify and Update Demographics and Insurance

Information

• Take 70-90 calls per hour

• Type 45 wpm

• Maintain Records

CSR, Hertz Rental Car

May 2016-February 2020

• Managed Rental and Return Process of Vehicles

• Resolved Customer Issues and Concerns

• Qualified and Processed Customer Rentals with

Accuracy and Attention to Detail

• Recorded Customer’s Information to Complete the

Rental Record

• Maintained All Paperwork Associated with the

Rental Vehicle

Contact this candidate