Customer Service/ Retail

Imani Treadway

***** ****** ***. ******, ** *****

312-***-**** ️ ***************@*****.***

Professional Summary

Motivated and dependable customer service professional with hands-on experience in retail, food service, and warehouse operations. Strong work ethic, excellent communication skills, and a proven ability to follow procedures while delivering high-quality service. Eager to grow within a reputable organization.

Work Experience

Amazon – Packer / Picker

October 2021 – December 2021

Prepared customer orders for shipment with attention to speed and accuracy.

Labeled product containers and ensured quality control standards were met.

Identified and reported damaged goods promptly.

Sam’s Club – Food Service Worker

July 2021 – September 2021

Prepared and served food in accordance with health and safety guidelines.

Maintained cleanliness of food prep and serving areas.

Delivered excellent customer service in a fast-paced environment.

Mariano’s – Cashier

November 2019 – July 2021

Processed customer transactions accurately using various payment methods.

Provided a friendly checkout experience while maintaining high efficiency.

Maintained a clean and organized checkout area.

Samara’s Catering Service – Server (Intermittent)

December 2018 – Present

Served guests during private events with professionalism and attentiveness.

Cleared tables and assisted in post-event clean-up.

Ensured a clean and welcoming dining environment.

United Parcel Service (UPS) – Loader/Unloader

November 2017 – July 2018

Loaded and unloaded packages from trucks in a timely manner.

Maintained accuracy while handling shipments and adhering to safety procedures.

Education

Heartland Community College – Business Management (Coursework)

August 2018 – May 2019

Completed foundational courses toward an Associate Degree in Business Management.

Dunbar Vocational Career Academy – High School Diploma

September 2014 – June 2018

Participated in JROTC and completed a 4-year Culinary Arts program (ProStart and C-CAP).

Skills

Strong Organizational Skills

Effective Verbal Communication

Eagerness to Learn and Grow

Dependable and Respectful

Team-Oriented Attitude

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