Warehouse Associate Customer Care
Resume:
Brandi Dyke
supervisor - various
Sweetwater, TN 37874
*********@*****.***
Authorized to work in the US for any employer
Work Experience
customer care specialist
Answer Pro - Kansas City, KS
February 2019 to Present
I work with different platforms, along side of different CRM. I work within the system dentrix,and also infinity. I can easily move between platforms with ease. I schedule everything from dental appointments to tree work. I page, alpha, and tiger text doctors. Warehouse Associate
Drs warehouse - Alcoa, TN
December 2017 to February 2019
I am a floater, I am capable to work in any department at my current location. supervisor
various
April 2017 to October 2017
here
● Use computers for various applications, such as database management or word processing.
● Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
● Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other materials.
Assistant
debt
August 2016 to March 2017
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
● Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payments.
● Answer customer questions regarding problems wit their accounts.
● Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors. loans
Credit Central Loans and Taxes
January 2016 to August 2016
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when needed.
● Maintain scheduling and event calendars.
● Provide services to customers, such as order placement or account information.
Education
some college
Knoxville, TN
Skills
• CLERICAL (3 years)
• Picker Packer
• Warehouse Associate
• Order Puller
• Shipping Receiving
• Pallet Jack
• Word Processing
• Typing (10+ years)
• Load & Unload
• Phone Etiquette (10+ years)
• English
• Computer Operation
• Office Administration (5 years)
• Medical Scheduling (2 years)
• Multi-line Phone Systems (10+ years)
• Customer service
• Data Entry
• Epic
• Dentrix (3 years)
Additional Information
Skills:
Clerical
Writing
Customer and personal service
Time Management
Service Orientation
● Customer and personal service
● Critical thinking
● Monitoring
● Social Perceptiveness
● Complex Problem Solving
● Learning Strategies
Contact this candidate