Policy Analyst Administrative Support

KD

KHADY DIOP

**************@*****.*** 240-***-**** Bethesda, MD 20814

Highly analytical, research-driven, and results-oriented Public Policy Analyst with over 7 years experience in policy research, legislative analysis, and administrative support. Skilled in evaluating complex policy issues, conducting data-driven research, and developing strategic recommendations to inform decision-making. Proficient in stakeholder engagement, advocacy, and navigating regulatory frameworks to support public sector initiatives and social justice programs. Adept at drafting policy briefs, monitoring legislative developments, and leveraging qualitative and quantitative research to shape impactful policies. Recognized for fostering cross-sector collaboration to drive equitable policy outcomes and promote systemic change. Committed to advancing human rights, global governance, and evidence-based policymaking that delivers measurable social impact.

Skills

Policy Analysis

Regulatory Compliance

Regulatory Affairs

Stakeholder Engagement

Policy Evaluation

Research

Impact Assessment

Strategic Communications

Policy Brief Writing

Budget Analysis

Public Sector Administration

Community Outreach

DEI

Legal & Political Analysis

Public Speaking

Microsoft Office Suite

Office Management

Microsoft Excel

Google Forms

HRMS (ZOHO, ORACLE)

PowerPoint

Google Analytics

Experience

GLENVEIGH MEDICAL

Policy Analyst And Data Entry Clerk

10/2024 - Current

Developed and implemented 5 new policies that improved regulatory compliance and streamlined operations.

Conducted data analysis on 1,000+ patient records, enhancing healthcare service efficiency.

Increased data accuracy by 20% through refining entry and verification processes.

Provided policy recommendations that led to a 15% reduction in administrative processing time.

Ensured compliance with HIPAA regulations, reducing potential violations by 30%.

Assisted in maintaining accurate records, leading to a 25% improvement in billing accuracy.

DEPARTMENT OF HOMELAND

SECURITY (DHS)

Administrative Analyst

10/2024 - 02/2025

Selected from a pool of over 250 candidates after a multi-stage federal hiring process, including panel interviews and background investigation. Obtained a high-level security clearance within 6 weeks. Completed 100% of onboarding documentation and compliance training ahead of the scheduled start date.

Coordinated with HR and security teams to expedite onboarding tasks, reducing expected processing time by 30%.

Maintained full eligibility and compliance with DHS hiring standards despite cancellation due to unforeseen federal funding changes.

BULFINCH STRATEGIES Washington,

DC

Political Consulting Intern

04/2024 - 09/2024

Managed voter data, increasing campaign outreach efficiency by 15%. Conducted research on policies and demographics, optimizing campaign messaging for 500+ voters.

Assisted in digital strategy, increasing candidate engagement by 25% on social media platforms.

Organized 3 major community events, mobilizing 100+ attendees. Provided policy analysis that led to the creation of 5 campaign strategy documents.

The Goddard School North Bethesda, MD

Teacher

10/2022 - 06/2024

Designed and implemented customized lesson plans, improving student engagement by 30% and comprehension across diverse learning styles.

Utilized technology-integrated teaching methods, increasing student participation by 40% and enhancing retention.

Assessed and tracked student progress through weekly evaluations, leading to a 20% improvement in overall academic performance. Implemented behavior management strategies, reducing classroom disruptions by 25% and fostering a positive learning environment. Coordinated with parents and administrators, improving communication and parental involvement by 35%.

NWF Strategies Washington, DC

Campaign Analyst Intern

10/2023 - 12/2023

Conducted policy research on 10+ key legislative issues, influencing campaign strategy.

Improved campaign data accuracy by 30% through enhanced voter trend analysis.

Assisted in messaging strategy, increasing campaign effectiveness and engagement by 20%.

Created detailed reports on opposition research, helping refine candidate positioning.

Analyzed polling data, leading to more targeted voter outreach and a 15% increase in positive responses.

Coordinated data collection efforts across multiple channels, reducing redundant outreach by 25%.

PETBUDDIES Alexandria, VA

Customer Service Representative

04/2020 - 11/2023

Handled 50+ customer inquiries daily, ensuring a 95% satisfaction rate.

Resolved customer complaints, reducing refund requests by 20%. Streamlined scheduling, increasing appointment efficiency by 30%. Processed transactions with 100% accuracy, minimizing financial discrepancies.

UNITED NATIONS ASSOCIATION-USA

Washington, DC

Volunteer Coordinator Intern

01/2023 - 03/2023

Led 5 volunteer engagement initiatives, increasing participation by 35%. Managed digital advocacy campaigns, growing social media reach by 50% and engagement by 25%.

Organized two large-scale policy awareness events, each attracting 100+ attendees and securing 3 new partnerships.

Developed volunteer training materials that improved retention rates by 25% and enhanced onboarding efficiency.

Strengthened relationships with local advocacy groups, increasing collaboration efforts by 40%.

COFINA BANK Senegal

Administrative Assistant

01/2018 - 03/2018

Managed banking transactions, improving service efficiency by 20%. Assisted in processing 100+ loan applications, ensuring compliance and accuracy.

Organized customer records, reducing retrieval times by 40%. Led customer service initiatives, increasing client retention by 15%.

Education

University of Maryland MD, USA

Bachelor of Arts in Political Science

www.linkedin.com/in/khady-y-diop-5b366a20b/

Languages

English

French

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