Customer Service Personal Care

PROFESSIONAL SKILLS

Efficient and Detailed-oriented

Excellent customer service skills that enhance the overall workflow

Proficient in Microsoft Word, Excel, and the Internet

Assisting with Daily Living Activities. ...

Providing Companionship, performing household tasks, and providing transportation

Monitoring Health. reporting changes and administering medications.

Emotional support and advocacy

WORK EXPERIENCE

Iron Tempers Iron, Inc. Metro Atlanta, Ga. 3/2023 – present

Personal Care Facilitator

Assisting individuals with daily tasks, personal care, and emotional support

Encompassing duties like bathing, dressing, and medication management

Ensuring safe transportation, meal preparation, and comfortable environment.

Edible Arrangements Druid Hills, Atlanta 5/2021 – 3/2023

Customer Service Associate

Helped large volume of customers everyday with positive attitude and focus on customer satisfaction.

Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Informed customers about special promotions and provided detailed information for various products.

Resolved concerns with products or services to help with retention and drive sales.

EDUCATION & TRANING

South University 10/2024 – present

Clayton State University 8/2022 – 8/2024

Druid Hills High School 8/2018– 5/2022

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