Mang'aa Ondieki Andrew
Electrical Engineering
Address Nairobi, Kenya 00100
Phone +254*********
E-mail ******.*******@*****.***
Exceptional Operations/Technical Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skills
Strategy development
Schedule Management
Implementation planning
Production improvements
Security regulations compliance
Operational setup
Internet-facing project
Project management
Education
2013-09 - UNIVERSITY OF NAIROBI
2018-07 BS. Electrical and Electronic Engineering
Certificate: Driving School
Budget Driving School - Nairobi
Certificate: (ICT)
2012-09- Railways Training Institute - Nairobi
2012-01 - Certificate: Programmable Logic Control (PLC) 2012-11 -_Centurion Engineering Systems - Nairobi
2010-01 - Diploma: Electrical Engineering Power ( KNEC) 2012-11 Railway Training Institute - Nairobi
2009-09 - Certificate: Solar Panels And Installation 2009-11 Index institute- Nairobi
2004-01 - Certificate: Kenya Certificate of Secondary Education 2007-11 Nyambaria Boys High School - Nyamira
1995-01 - Certificate : Kenya Certificate of Primary Education 2003-11 Gesibei Primary School - Nyamira
Work History
2018-01 - Technical/operations manager
Current Spotted point technology, Nairobi
• Perform major service and deficiency repairs on all electrical systems.
• Read and understand design and construction documents.
• Discuss noted deficiencies, remedies and pricing with customers and followed up on corrective actions.
• Educate customers on preventive care and regular maintenance to prevent system malfunctions.
• Assisted with electrical installations of lighting and smoke detectors.
• Respond to maintenance calls and troubleshot devices.
• Communicate effectively with customers, answering questions and concerns regarding systems.
• Installing, testing and servicing alarm and associated systems for commercial and residential customers.
• Providing network support services for devices such as hubs, bridges, routers, and other hardware.
• Liaised with stakeholders to keep project goals and deadlines on target.
• Monitoring network capacity and performance to diagnose and resolve complex network problems.
• Establishing robust infrastructure and data capacity for new applications.
• Integrating fixed wireless connectivity into facilities requiring high-speed networks. 2013-01 -
2013-03
2012-08 -
• Recommending options for disaster recovery and remote access security.
• Reading and interpreting blueprints, technical drawings, schematics, and computer-generated reports.
• Performing work according to project schedules and high quality standards.
• Implementing schematics, diagrams, and written, and verbal descriptions to effectively solve engineering project issues.
• Assisting with installation, calibration and testing of engineering systems.
• Solar system design and implementation.
2016-01 - Technical Support Engineer-Attachee
2017-01 Security World Technology Limited, Kenya, uganda, Rwanda, Tanzania
• Served as primary point of contact for support relating to owned solutions and products.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Provided guidance on installing and integrating new hardware components and software to remote clients.
• Met with team personnel to share details of discovered issues and recurrent custom complaints.
• Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
• Suggested software and hardware modifications to reduce lag time and improve overall speed.
• Communicated with stakeholders to share critical technical information and deliver project updates.
• Explained technical information in clear terms to promote better understanding for non-technical users.
• Traveled with sales engineers on customer site visits to respond to specific technical questions.
• Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
• Documented faults and bugs for referral to development staff for use in updates.
• Performed root cause analysis of reported issues to enact corrections.
• Delivered Tier-3 support and SME input to internal and external customers.
• Maintained response times to support business continuity.
• Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
2015-01 - Security System Engineer-Attachie
2016-01 Sharp Alarms Limited, Nairobi
• Represented company's technical security interests to partners to provide bidirectional flow of technical information and best practices in information security.
• Applied leading theories and concepts to development, maintenance and implementation of information security standards, procedures and guidelines.
• Counseled senior-level management on current privacy and security trends and recommendations to mitigate risk.
• Managed data center system upgrades, delivering better reliability and security for server hosting and enterprise applications.
• Delivered network system upgrade on time, under budget and with minimal service interruption.
• Developed, implemented and documented security programs and policies and monitored compliance across departments.
2014-04 - Electrical Technician
2014-09 Safe tell Technologies,
• Installation of UPS, CCTV, home alarm systems and maintenance of all electrical installation
• Tested, troubleshot, and calibrated equipment in shop and field.
• Installed electrical conduit and wiring for power, controls, and lighting.
• Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
• Inspected equipment for defects and safety hazards and completed necessary repairs.
• Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
• Collaborated with IT department to resolve networking issues.
• Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
• Completed custom automation equipment design to customers' specifications using AutoCad.
• Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
• Used surveying equipment to grade and measure land profiles before installation of electrical systems.
• Tested wiring and other system parts for electrical flow and function.
• Installed electrical wiring through conduits and holes in both flooring and walls. Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
• Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
• Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
• Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
• Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
2013-01 - Electrical technician
2013-9 spotted anywhere ltd, nairobi
• Installation of security systems like CCTV both IP and
• ANALOGUE, access control, home alarm system, automatic gates and installation of car tracking devices
• Tested wiring and other system parts for electrical flow and function.
• Installed electrical wiring through conduits and holes in both flooring and walls. Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
• Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
• Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage. 2011-08 - Attaché
2011-09 Medium Electrical Services, Nairobi
• Pulled EMT and PVC conduit wire according to plans and code requirements.
• Handled installation of electrical components by splicing, joining, and connecting wire.
• Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
• Read and interpreted drawings to provide wiring layouts for new installations.
• Terminated wiring and connected circuits with correct techniques.
• Inspected electrical systems, equipment and components to identify hazards and defects.
• Optimized work readiness with organized tools and spaces.
• Adhered to electrical and building codes when installing and repairing electrical systems or components.
• Installed 120/208 volt systems and 347/600 volt systems.
• Examined electrical units for loose connections and broken insulation.
• Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
• Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
• Followed state and local building regulations based on National Electrical Code. Studied building schematics to determine location of wiring and equipment.
• Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
• Managed business report generation, recordkeeping and supply ordering.
• Fabricated custom and replacement parts according to specifications, using hand tools.
• Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
• Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
Referees
Mr. Justus. - Tel: 072*******
Spotted point technology.
MR PROTUS OTUNDO- Tel: 071*******
PROPERTY MANAGER
NAIROBI
Justin Gichana
Nimgi Construction Nairobi
Tel: 071*******