Puerto Rico Project Management
Resume:
WILLIAM R. SANTANA VELILLA
SUMMARY OF QUALIFICATIONS
Graduate with a Magna Cum Laude Degree in Master of Arts, specializing in Counseling Psychology and Bachelor of Arts, specializing in Counseling and Pastoral Theology.
Results-focused Executive with a solid track record of driving company success by managing; designing and implementing training programs; establishing and supporting operational infrastructure and ensuring customer satisfaction.
Strategic planning
Operational systems
Budgeting
Personnel management
Contract negotiation
Problem solving
Relationship building
Vendor relations
Offers valuable experience creating, training and overseeing franchisee networks for both established and start-up franchise companies.
Versatile and dedicated individual with excellent team development, project management, presentation and communication skills.
Computer-savvy and highly energetic; able to accurately determine training requirements of a diverse clientele to create customized programs that ensure achievement of goals
Excellent organizer, problem solver and creativity in the implementation of tasks
Crisis Counseling, Christian Counseling, and Disaster Counseling.
EDUCATION
Universidad Ana G. Méndez
Recinto de Gurabo, Gurabo, Puerto Rico
Psy.D. Psychological Counseling
August 2020 to Present
Universidad Ana G. Méndez
Recinto de Cupey, San Juan, Puerto Rico
M.A. Psychological Counseling
June 2017 to May 2020
Carlos Albizu University
San Juan, Puerto Rico
Studies in Psychology
August 2016 to Dec 2016
Mizpa Pentecostal University
Rio Piedras, Puerto Rico
Christian Counseling, Pastoral Theology
August 2013 to May 2016
Bachelor of Arts Degree, Magna Cum Laude
University of Puerto Rico
Rio Piedras, Puerto Rico
Social Sciences
August 1977 to May 1980
Trina Padilla de Sanz High School
Rio Piedras, Puerto Rico
Graduated in 1977
OTHER AWARDS AND CERTIFICATES
Chaplainship Certificate
December 2020
O.M.A.M. Federal Champlain Inc.
Rio Piedras, Puerto Rico
Certificate in Thanatology in Disasters
January 2020 – Present
Instituto Superior Teológico y Pastoral
Luis Cardenal Aponte Martínez
Arquidiócesis de San Juan de Puerto Rico
Certifícate in Thanatology
January 2019 – December 2019
Instituto Superior Teológico y Pastoral
Luis Cardenal Aponte Martínez
Arquidiócesis de San Juan de Puerto Rico
Professional Certificate in Counseling.
Mental Health and Addictive Disorders
December 2019
Puerto Rico and Florida Recovery Academy
Trujillo Alto, Puerto Rico
Chaplainship Certificate
December 2015
Mizpa Pentecostal University
Rio Piedras, Puerto Rico
“Yes, You Can Award”
Graduating Class of 2016
Mizpa Pentecostal University
Rio Piedras, Puerto Rico
PROFESSIONAL EXPERIENCE
Southwest Key
Non-profit organization
Mesa, Az.
July 2022 to March 2024
Counselor/Clinician
Casa de Bendición “Oasis de Bendición” APACA
Non-profit organization
San Juan, Puerto Rico
December 2019 – July 2022
Executive Director
Ana G. Méndez University
Recinto de Cupey
January 2019 to December 2019
Cathedratic Assistant
American Red Cross- UPR. Recinto de Medicina Centro Medico
San Juan, Puerto Rico
March 2019- November 2019
Presenter, Emotional Management in Disasters Workshops
Blessing Chaplain University
Parcelas Falú, Río Piedras, Puerto Rico
January 2015 to December 2017
Academic Dean; Professor
Blessing Center
Church of God Mission Board ‘The New Blessing”
Parcelas Falu, Rio Piedras, Puerto Rico
January 2014 to 2017
Public Relations Officer
Escuela Intermedia Pachin Marín
Floral Park, Hato Rey, San Juan, Puerto Rico
Jan 2013 to May 2016
School Teacher Assistant
Puerto Rico Cultural Center
Kissimmee, Florida
September 2009 to Jan 2013
Executive Director
Summer Bay Resort
Clermont, Florida
August 2007 – July 2009
Food & Beverage Manager
Sonic Drive - In
Ocala, Florida
July 2006 – July 2007
Manager of Operations
Big Apple Cuisine
April 2003 – June 2006
Tallahassee, Florida
Manager of Operations
Max Orient (Vesta Food)
August 2000 – March 2003
Pittsburgh, Pennsylvania.
Area Manager
Travelodge Hotels
July 1995 – July 2000
Assistant Food and Beverage Manager
Walt Disney World
January 1990 – June 1995
Orlando, Florida
Restaurant Manager
New Progressive Party
Central Offices
March 1982 – December 1990
San Juan, Puerto Rico
Executive Administrador
MEMBER OF
Ministerio “Restaurando Vidas”
Asociación de Consejeros Profesionales de Puerto Rico
American Psychology Association
1305 W. Byrd Ave.
Coolidge, Az. 85128-4012
Cell. 787-***-****
*******@*****.***
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