Customer Service Administrative Assistant

Denys Hammonds

**** ** *** « Palestine, TX ***** * 918-***-**** « ********@*******.***

Professional Profile

Dedicated, independent and motivated customer service professional seeking to provide attentive, highly professional

service for a dynamic healthcare provider.

* Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 30 WPM

* Skills: Written and verbal communication; Decision-making skills; Time management skills; Independent

thinker — requires minimal supervision; Customer Service oriented

* — Honors/Awards; Ultimate Medical Academy with GPA of 4.0 Ultimate Medical Academy Dean's List Ultimate

Medical Academy Honor Roll

Key Qualifications

Medical Administrative Assistant * Medical Terminology * Medical Transcription « Patient Processing « Patient Registration

* Medical Records Management * Check In * Check Out * Data Entry * Release of Information * HIPAA Compliance *

Medical Laws & Ethics * CMS 1500 Claim Form « Billing Cycle + Claims Appeal Process * Medical Billing Knowledge *

‘Third Party Billing * Medicare * Medicaid * HMO + PPO « Basic Coding Skills for ICD-10 & CPT + Insurance Verification *

Anatomy & Physiology

Certifications

Palestine EMS — Palestine, TX

CPR

I have knowledge on how to preform Cardiopulmonary Resuscitation, for all ages, * I have Heimlich Maneuver skills * 1

know how to use medical equipment, such and oxygen, masks, and a bag.

Emergent Medical Technician— Marshall, TX

EMT-B

Thave hands on medical experience, I am good with medical terminology and have experiences several different situations.

* [have great customer servic

Education

Ultimate Medical Academy Associate of Science Degree / Health Sciences — Medical Administrative Assistant, 2025

Fully accredited, accelerated program providing instruction in medical administrative and general office procedures,

transcription, medical records management and reimbursement methodologies including revenue cycle management.

Program content emphasizes medical billing procedures, ic procedural and diagnostic coding systems, collections

procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking

and communications skills are developed throughout the program.

Experience

Palestine EMS~ Palestine, TX

08/2019-Present

EMT-B and Dispatcher

= can answer multiple phone lines, along with talking to my crews on the radio.

= Tam responsible for setting up transfer coming out of the ER, to and from nursing homes, flights, and long-distance

transfers.

= [know have to run a computer, fax machine, copier, and scanner.

Contact this candidate