Customer Service Representative
Resume:
Veronica Jackson
Houston, TX
********************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
School Bus Driver
Tomball Independent School District-Tomball, TX
January 2025 to Present
• Safely transported students to and from school, adhering to all traffic laws and safety regulations
• Maintained a clean and orderly bus interior, ensuring a safe and comfortable environment for students
• Conducted pre-trip inspections of the bus to ensure it was in proper working condition before each route
• Communicated effectively with parents/guardians regarding pick-up/drop-off times and any changes in schedule
• Assisted students with boarding and exiting the bus, ensuring their safety at all times
• Followed designated routes according to established schedules, minimizing delays for students
• Implemented discipline procedures when necessary to maintain a safe and respectful atmosphere on the bus
• Responded promptly to emergencies or incidents during transportation, following appropriate protocols
• Maintained accurate records of daily mileage, fuel consumption, and passenger counts for reporting purposes
• Collaborated with school staff to address student behavior issues or concerns related to transportation
• Attended regular training sessions on defensive driving techniques and student management strategies
• Ensured compliance with state regulations regarding driver qualifications, licensing, and vehicle inspections
• Coordinated with other drivers as part of a team effort to optimize efficiency in transporting students Dispatcher
Transforce, Inc.-Houston, TX
December 2022 to Present
Routing, ship confirming that all product was received to customer. Receiving Bus Driver
Spring ISD-Houston, TX
October 2023 to December 2024
Transporting students to and from school
Bus Operator/Driver
Metro-Houston, TX
May 2022 to November 2023
Bus Operator
Bus Driver
Cypress-Fairbanks Independent School District-Houston, TX January 2017 to May 2022
Property Manager
Public Storage-Houston, TX
October 2012 to November 2014
Maintain the property.
Sale units
Up sale extra products such as locks, packing goods Customer Service Representative
Alltel/Verizon-Shreveport, LA
December 2004 to November 2009
Sells, assisting customers with billing issues,
Education
high school diploma in general
huntington high school-Shreveport, LA
1999 to 2003
Skills
• Communication skills
• Property management
• English
• Shuttle Driving
• School bus driving
• Driving
• Commercial driving
• Typing
• Microsoft Office
• Microsoft Outlook
• Paratransit
• Sales
• Box Truck
• Microsoft Word
• Bus Driving
• Van driver
• Route Driving
• School Bus Driving
• Commercial Driving
• Computer skills
Certifications and Licenses
CDL B
Present
School Bus Endorsement
Passenger Endorsement
CDL
Driver's License
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