Train Engineer Product Management

Dr. Karthik Subbaian

Mobile: 615-***-**** Email: *************@*****.*** Atlanta, GA

SUMMARY

As a strategic leader, I have a proven track record in building successful agile software products, specializing in technical leadership, portfolio management, research and development, Agile SAFe, and product delivery. In my role as an Agile leader/Solution Train Engineer, I've led Solution Trains, guided multiple Agile Release Trains (ARTs), and collaborated with suppliers in the Value Stream.

My responsibilities include establishing annual calendars for Solution Backlogs, Solution Kanban’s, Inspect and Adapt(I&A), Solution Demos, and Program Increments (PIs).

Facilitate Pre/Post PI planning meetings and aggregate program PI objectives into solution PI objectives and publish them for visibility and transparency.

Assist with execution of Capability and Capability-Enablers completion tracking via plan vs actual

Facilitate periodic synchronization meetings at Large Solution Level and cross collaboration between product workstreams

Coach leaders, other STEs, RTEs, Product Managers and Scrum Masters in Lean-Agile practices and mindsets. Facilitate RAID sessions and escalate issues to leadership for faster resolution of impediments

Encourage collaboration between Solution and System Architects/Engineering and Agile Teams.

Work with Solution and Product Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment and report status to VPs and CxOs

Work with DevOps, SIT, E2E, PVT, UAT and Business Readiness team for smooth delivery

Facilitate Solution Demos and Drive relentless improvement via Inspect and Adapt workshops

Foster Communities of Practice and the use of engineering and Built-in Quality practices.

Implemented strong KPI/metrics driven development with TDD, ATDD and CI/CD

Have had years of practice, with successes and failures, in Scrum, Kanban at multiple levels of engagement at the leadership level, across various business functions

Built a strong R&D team primarily focus on to develop more innovative solutions like stress test, flow control, develop algorithms using soft computing techniques (Genetic, Evolutionary, Ant Algorithms, Fuzzy logic, Artificial Intelligence and ML techniques)

Directed a global team of 1500+ software engineers, Managers, Tech Leads, Product Managers, and architects across various international locations, including Philippines, India, UK, Italy, Costa Rica, and various US locations.

Excellent ability of managing large Portfolio delivery of projects on time within the budget with proven experience in Earned Value Management (EVM).

Managed geographically distributed and highly successful distributed Agile-SCRUM product development teams for last 7 years and successfully delivered multiple product releases on-time.

Demonstrated successfully building highly talented teams involving in every aspect to recruit, train, transition, retain, motivate and increase productivity.

Ability to quickly master new concepts, applications and a team player with good communication skills

EDUCATION

Ph.D. Engg. Anna University, India.

M.E. Applied Electronics Engineering, Bharathiar University, India.

B.E. Electrical & Electronics Engineering, Bharathiar University, India.

PROFESSIONAL EXPERIENCE

Infosys Technologies Ltd., GA, USA - Principal EQS Consultant May 2021 to till date

Client: CareFirst, GA, USA - Solution Train Engineer Jan 2024 to till date

This program/portfolio is to develop a Product development, maintenance & enhancements for CareFirst Portfolio leveraging primary technologies such as Java, Spring Boot, Angular 4.5, Node.js. The execution model was successfully transformed from waterfall to SAFe Agile, with the team effectively trained and coached on Agile Values.

Implemented the SAFe Agile framework with 5 Agile Release Trains (ARTs), each comprising 10 scrum teams.

Successfully delivered a secure sign-in solution using passkeys and biometric. Password resets are now required, with support for passwordless login moving forward.

Deployed an enhanced mobile-friendly interface for the Member Portal, improving access to claims, eligibility, and ID cards

Assist team in deliver business value and identifying cross-team dependencies and enabling economic decision-making through estimation roll-up to the Solution level for better visibility.

Facilitated I&A sessions to review the program board and share solution-level metrics with leadership.

Coordinate with the RTE to establish annual PI calendars and ensured readiness for release planning.

Serving as the Solution Train Engineer (STE) for five ARTs, consistently achieving 100% success in delivering mission-critical initiatives such as 276, 270/271 transactions aligning with customer needs.

Client: AT&T, GA, USA - Solution Train Engineer May 2021 to Dec 2023

This program/portfolio is geared towards the development of products for AT&T OneList applications, aimed at modernizing their legacy systems. Utilizing key technologies such as Data Lake, Azure, Java, Spring Boot, Angular 7.0, SQL and others, the focus is on planning and executing multiple initiatives while managing various programs. Central to this effort is collaboration with key stakeholders and Enterprise architects to prioritize Epics and plan budgets for upcoming Program Increment planning.

Managing large initiatives across multiple Agile Release Trains (ART), comprising 130+ Scrum teams and over 1500 members.

Implementing Buried Drive Request for Customers, employing AI techniques to streamline processes, reduce time, costs, and minimize carbon footprint.

Successfully delivering Port Enhancements, leading to a reduction in redundant port configurations required for customers with multiple lines, resulting in a 15% increase in response rate.

Serving as the Solution Train Engineer (STE) for 6 Agile Release Train teams, achieving a 100% success rate in delivering critical initiatives, including Smart Home Manager and 5G cell booster, to meet customer needs.

Tata Consultancy Services, GA,USA – Consultant/Delivery Manager Jul 2016 – April 2021

Client: Walgreens, GA, USA - Solution Train Engineer Jan 2020 to April 2021

Orchestrated the successful implementation of the Rx Inventory application across 10,000 stores globally, optimizing inventory management processes and enhancing operational efficiency on a global scale.

Demonstrated leadership as the Solution Train Engineer (STE) overseeing six Agile Release Trains (ARTs), effectively steering the completion of five initiative products with a flawless track record of 100% accomplishment.

Fostered a culture of continuous improvement and agile delivery within the team, promoting incremental delivery cycles and ensuring products were delivered more frequently to meet evolving business needs and customer expectations.

Client: Delta Airlines, GA, USA - Senior Scrum Master Jul 2016 to Dec 2019

Spearheaded the implementation of Essential SAFe (Scaled Agile Framework) principles, facilitating the PI sessions and witnessed a remarkable 18-fold increase in team code deployments within a span of six months.

Established Communities of Practice (CoPs) dedicated to tracking impediments and fostering collaborative brainstorming sessions, enhancing problem-solving capabilities and accelerating project progress.

Played a pivotal role in Epic and Feature estimation, contributing to Pre- and Post-Program Increment (PI) planning and execution phases,

Demonstrated proficiency in backlog tracking and monitoring Program performance metrics, providing valuable insights to optimize processes and drive continuous improvement across the organization.

Cognizant Technology Solutions, GA, USA - Senior Manager Sep 2009 – Jun 2016

With a rich and diverse background spanning role as a Leader across various client engagements for Cognizant, I bring a wealth of expertise in agile methodologies, performance optimization, technology leadership, and project management to the table. Leveraging my multifaceted experience, I have adeptly guided cross-functional teams in delivering high-impact solutions tailored to client needs, driving innovation, efficiency, and stakeholder satisfaction. I consistently demonstrate a keen ability to navigate complex challenges, foster collaboration, and deliver results that exceed expectations. My holistic approach to problem-solving, coupled with a proven track record of success in diverse client environments, positions me as a versatile and strategic asset poised to drive success in future endeavors.

Client: NextEra Energy, USA Lead Scrum Master Oct 2014 - Jun 2016

Client: Xerox State Healthcare, USA Sr. Performance Architect Jan 2014 - Sep 2014

Client: Reed Elsevier, USA Technology Manager Sep 2012 –Dec 2013

Client: Emdeon Business Services, USA Project Manager Sep 2009 – Sep2012

Xambala Inc. (R&D) GA,USA - R&D Engineer Jan 2005 – Aug 2009

Dynamic R&D engineer with a passion for innovation and a track record of developing cutting-edge technologies to drive forward-thinking solutions. Skilled in research, experimentation, and collaboration to push the boundaries of technological advancement using Artificial Intelligence and soft computing techniques.

CPDE AU, India - Research Associate (Performance Engineering) May 2000 – Dec 2004

Resourceful Research Associate specializing in Performance Engineering, adept at conducting in-depth analysis and implementing strategies to enhance system efficiency and scalability. Proficient in experimental design, data analysis, Artificial Intelligence and optimization techniques to drive performance improvements and ensure seamless user experiences.

CERTIFICATIONS

Professional Scrum Master (PSM I) SAFe Release Train Engineer (RTE) SAFe Agilest (SA)

SAFe Program Consultant (SPC) SAFe DevOps Practitioner (SDP)

SKILLS

Business Agility Stakeholder Management Risk Mitigation Healthcare/Responsive

Leadership skills ART Coordination Problem-solving BDD/TDD/ATDD

Team Leadership Metrics & Reporting Communication skills JIRA/Confluence/ADO

Attention to detail Issue Resolution Project Management Recruiting & Training

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