Service Representative Customer

Ky-mani Smith

**** **** ***** *********

Portmore St. Catherine, Jamaica

658-***-****

**************@*****.***

About me:

I am an independent, enthusiastic, detail-oriented, and self-motivated individual with a strong record of leadership and philanthropic engagement. As an effective team player and communicator, I possess excellent time management and critical thinking abilities. I am eager to enhance my skills and pursue professional development. Experiences:

Sutherland Global Services

Position Title (Customer Service Representative)

November - December 2024

[I was responsible for addressing customer inquiries and resolving issues (phone, email, chat).]

Volunteer

I do volunteering work at the Waterford primary school from April of last year and is still currently doing so.

Education:

Highschool Diploma

Waterford High School

Graduated 2022

Qualifications:

CXC:

Social Studies (lll)

Human & Social Biology (lll)

Information Technology (lll)

(Basic) Electrical Installation

City & Guilds - Stage 2:

Mathematics - Merit

English Language - Distinction

Revelation Courses:

Communication process

Rhetorical process

Mass communicate process

Interpersonal communication

Skills:

Verbal and written communication

Problem solving

Compassionate and Empathetic

Professionalism

Adaptability

Positive attitude

Hobbies:

Reading

Cooking

Gardening

Traveling, Story and poetry Writing

Documentary and Drawing

Reference:

Trisha- Lee Smart

*****************@*****.***

876-***-****

Nidia Kirby

**********@*****.***

876-***-****

Drew Brown

***********@*****.***

876-***-****

Contact this candidate