NT
NICOLE TAYLOR
**************@*****.*** 1-816-***-**** Kansas City, MO 64136 WWW: Bold Profile I'm a detail-oriented administrative professional with experience in remote office support, including CRM management, email handling, scheduling, and Microsoft Office. I'm also familiar with content marketing tools and various digital platforms. Organized, dependable, and self-motivated, I'm confident in my ability to deliver efficient and accurate support from home.
Authorized to work in the U.S. for any employer.
QuickBooks
Administrative Experience
Event Planning
Office Management
Microsoft Powerpoint
Interviewing
Supervising Experience
Personal Assistant Experience
Employee Orientation
Management
Multi-line Phone Systems
Food Preparation
Microsoft Outlook
Math
Human Resources
Developmental Disabilities Experience
Sales
Typing 65wpm
Alphanumeric 10,000kph
Numeric 13,000kph
Microsoft Word
Excel
Access
Repman
Payroll
Leadership
Recruiting
Self-Directed
Problem-solving
Social perceptiveness
Basic math
Decision-making
Clerical support
Google drive
Teamwork and collaboration
Analytical thinking
Remote office availability
Conflict resolution
GSA contracted through Insight Global
Kansas City, US
08/2022 - Current
Company Overview: USAccess (PIV) Credentialed / Sorting and Filing/project to get back taxes caught up
USAccess (PIV) Credentialed / Sorting and Filing/project to get back taxes caught up
FedEx Ground Kansas City, US
FedEx Package Handler
07/2021 - 06/2022
Loaded trailers in a fast-paced environment.
They quickly loaded ten trailers every night.
Followed safety protocols.
When the flow was slow at my trailer, I worked as a team player and helped others.
Clean up which consisted of making sure no packages were left behind. Home care Kansas City, US
Full Time Mother
Summary
Skills
Experience
07/2012 - 06/2021
The Helping Hand of Goodwill Industries
Independence, US
Cashier
10/2010 - 06/2012
Attentive to customer's needs, and assisted employees with disabilities. Efficiently and accurately checked customers out.
Disabled American Veterans Kansas City,
US
Call Specialist Supervisor-Human
Resources Administrative Assistant
07/2008 - 12/2009
Supervised 30 to 35 Call Specialists.
Conducted group interviews and trained all new call specialists. Prepared and emailed all the spreadsheets, for their call lists. Prepared the Call Specialists' payroll for Human Resources. Answered multiple phone lines, and dispatched donation pick ups. Express Personnel Kansas City, US
Temporary to Hire Positions
11/2006 - 04/2008
Employed with company to service clients with business and office opportunities.
Entered daily grades into the system for schools in a timely fashion. Completed the project of grade reports for the mid-term, as well as the final grade reports at the end of the year.
Analyzed the reports that were sent to us, to enter into the computer system, to make sure they had all required signatures. Mr. Goodcents Independence, US
Delivery Driver
08/2006 - 11/2006
Prepared food accurately and safely delivered food to customers. Interstate Inn Blue Springs, US
Assistant Manager and Night Auditor
12/2004 - 08/2006
Handled customer complaints, as well as checking customers in and out. Balanced cash and credit card transactions for the day. Trained all staff including management and assisted in correcting errors. B&D Sales Raytown, US
Office Manager
01/2002 - 05/2003
Answered multiple phone lines and handled customer complaints. Took care of spreadsheets, letters, and computer work for sales representatives.
Western Governors University
Bachelor's in business administration management, Marketing Expected in 04/2028
CMSU Warrensburg, MO
GED
01/1999
Food Handler Certification
Driver's License
USAccess Identification Credential, 08/01/22, 08/01/27, All federal employees or contractors are screened with biometric identifiers across all government agencies as a global strategy to protect against terrorist attacks. Education and Training
Certifications