Service Representative Customer

C u s t o m e r S e r v i c e R e p r e s e n t a t i v e

D I A N A M A E T O R R E N O

E D U C A T I O N

ELEMENTARY

BANGKAL ELEMENTARY SCHOOL

MAIN

**** - ****

S K I L L S

Customer Service Representative

Communication Skills

Active Listening

Problem Solving

Navigation Skills

Empathy

Patience

W O R K E X P E R I E N C E

Optum United Health Care

October 2024 - June 2025

CUSTOMER SERVICE REPRESENTATIVE

P R O F I L E

Highly motivated and compassionate

Customer Service Representative with experience

providing exceptional support to healthcare clients, particularly senior citizens. Proven ability to build rapport, resolve issues effectively, and consistently exceed customer expectations. Proficient in computer skills and possesses strong communication and listening skills. 099********

2d mindanao street central

signal taguig city

***************@*****.***

C O N T A C T

Condcuting Health Assessments

Updating the members health history

Communicating with the member and solving their

concerns

JUNIOR HIGH SCHOOL

BANGKAL HIGH SCHOOL

2018 - 2022

SENIOR HIGH SCHOOL

STA. CLARA PARISH SCHOOL PASAY

2022 - 2024

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