Community Manager Data Entry

Angel K. Ross

Tucson, AZ ***** 510-***-**** *******@*******.***

PROFESSIONAL

SUMMARY

Advanced professional with team leader abilities, coupled with extensive experience processing for lenders, mortgage brokers, escrow companies, underwriters, and banks. Excellent written, communication and phone skills, computer literate, detailed oriented with the ability to perform accurate data entry, self-motivated with the ability to work independently but still be part of a close-knit team, ability to multi-task and make decisions under pressure, and highly dependable.

SKILLS • Accounting • Proficient with LOS systems

Excellent interpersonal and

communication skills

• • Poised under pressure

• Team player / leader • Fun and energetic

• Verbal communication • Positive attitude

• Underwriting guidelines

WORK HISTORY ELIGIBILITY INTERVIEWER 04/2023 to 10/2024 Department of Economics Security Tucson, AZ

Maintained professional development through regular participation in trainings and workshops on relevant topics related to eligibility determination.

•

Established positive relationships with community partners that facilitated increased support and resources for clients in need.

•

Streamlined communication between departments, ensuring smooth coordination and quicker completion of tasks related to determining eligibility.

•

Enhanced client satisfaction by delivering accurate and timely information during eligibility interviews.

•

Leveraged strong analytical skills to evaluate complex financial documents necessary for determining program eligibility accurately without compromising timeliness or quality of service delivery.

•

Promoted an inclusive environment by treating all clients with respect and dignity, regardless of their background or circumstances.

•

Increased client trust by maintaining strict confidentiality with sensitive personal information during interviews and throughout the application process.

•

A K

OFFICE ASSISTANT/PRODUCTION MGR/LOAN 12/2019 to 02/2023 COORDINATOR

GUARANTEED RATE, INC.

• Maintain daily pipeline report & backlog

Work with lenders, credit review, and obtained borrowers documents required to underwrite and thereafter close loans

•

Organize loan files, prepare and maintain needs lists, and follow up as required to ensure receipt of all necessary documentation

•

• Track for receipt of commitment letters and loan conditions Coordinate final preparation of loan documents and closing procedures with title officers and closing attorneys

•

Complete pre-closing quality control and funding checklist and loan set up sheet for booking

•

• Review residential appraisals for 1-4 family properties

• Monitor and complete HMDA and CRA tracking sheet Engage outside construction inspectors, title updates and monitor transactions with builders

•

BRANCH PROCESSOR 12/2020 to 04/2021

FAIRWAY INDEPENDENT MORTGAGE

• Maintain daily pipeline report & backlog

Work with lenders, credit review, and obtained borrowers documents required to underwrite and thereafter close loans

•

Organize loan files, prepare and maintain needs lists, and follow up as required to ensure receipt of all necessary documentation

•

• Track for receipt of commitment letters and loan conditions Coordinate final preparation of loan documents and closing procedures with title officers and closing attorneys

•

Complete pre-closing quality control and funding checklist and loan set up sheet for booking

•

• Review residential appraisals for 1-4 family properties

• Monitor and complete HMDA and CRA tracking sheet Engage outside construction inspectors, title updates and monitor transactions with builders

•

LOAN PROCESSOR/RECEPTIONIST/ADMIN ASST 01/2019 to 11/2019 ECONOLEND, LLC

Ensure stipulations and documentation are in order & valid before submitting to funding

•

• Review credit reports, calculate income, examine book valuations

• Communicate with dealers and team members

Develop and maintain strong customer service with customers, vendors, and dealerships

•

• Understand and follow the policies and procedures in place

• Ensure all customers auto insurance policy are current

• Collection of car payments

EDUCATION ACCOUNTING CERTIFICATION 10/1992

HEALD BUSINESS COLLEGE, SAN FRANCISCO, CA

HOBBIES AND

INTERESTS

• Art

• Hiking

• Traveling

Contact this candidate