Administrative Assistant Customer Support

Milagros Altagracia Guzmán Núñez

Phone: 829-***-**** Email: ****************@*****.***

Professional Profile

Professional with experience in real estate management, administrative assistance, and sales. Skilled in developing effective strategies to achieve objectives and improve processes. Work Experience

Owner, Go Fast Solutions (PropiedadesOnlinerd)

August 2016 - Present

Advised clients in their search for properties for rent and sale. Administrative Assistant, Mayor of the National District December 2016 - March 2017

Coordinated appointments, followed up on received communications, and verified invoices for payment purposes.

Sales Manager, Domex Courier

December 2015 - July 2016

Managed direct sales, developed strategic plans, and supervised the sales staff. Assistant Administrative Direction of Sales, Seguros BanReservas July 2015 - November 2015

Generated sales reports, coordinated meetings, and supervised the sales staff. Buying Agent, Transcontinental Capital Corporation-Seaboard May 2013 - March 2015

Managed and coordinated office material purchases, prepared purchase orders, and monitored invoices.

Business Advisor, Philip Morris Dominican

December 2011 - May 2013

Advised in the Trade Engagement area and managed sales projects to counter cigarette competition.

Banking Services Analyst, Philip Morris Dominican

December 2008 - December 2011

Managed banking services and credit cards in the Treasury area. Supervised SAP operations and controlled corporate credit cards.

Sales Administrative Assistant, Cervecería Nacional Dominicana October 2006 - October 2007

Analyzed and investigated conciliation cases between the sales force and distribution centers. Advertising Assistant, Cervecería Nacional Dominicana April 2005 - October 2006

Assisted in the execution and follow-up of advertising strategies for brands such as Marlboro, Presidente, Miller, and León Bank.

Executive Secretary, Cervecería Nacional Dominicana October 1999 - April 2005

Coordinated appointments and followed up on correspondence for the Latin Music Festival organization.

Education

Business Administration, Universidad UTESA, Santo Domingo, Dominican Republic English, Progressive English Service, Santo Domingo, Dominican Republic High School Diploma, Politécnico Femenino Los Ángeles Custodios, Santo Domingo, Dominican Republic

Executive Secretary, Instituto Comercial Ramón Emilio Jiménez, Santo Domingo, Dominican Republic

Certifications and Seminars

"Collaborators 3p", Kriterion Seminar: Effective communication and interpersonal relationships

"Latin American Marketing: Vision, implementation and prospects", Universidad APEC References

Available upon request.

Contact this candidate