CURRICULUM VITAE FOR SIBANDA CHARITY
CONTACT AND PERSONAL DETAILS
Names :Charity Sibanda
Date Of Birth :14 June 1991
Nationality :Zimbabwean
Gender :Female
Marital Status :Single
Languages :Shona and English
Cell :+263*********
Email :***************@*****.***
Summary of Professional Experience:
I am hardworking, an effective team player, analytic and results oriented. Currently looking for new and challenging position one which will make me use existing skills and experience whilst enabling further personal and professional development. I am computer literate, well versed with Microsoft office (Ms Word, Ms Excel, and Ms Access), Social Science Statistical package and internet and email.
EDUCATIONAL BACKGROUND
MA Degree in Development Studies- Great Zimbabwe University (2016-2017)
BSc Honours Degree in Sociology - University of Zimbabwe (2011-2014)
Advanced level (2009-2010) Chibi high school
Shona B Divinity A
Literature in English B
Ordinary Level (2004-2007) Pamushana High School
Shona A Integrated Science C Geography B
English B Bible Knowledge B Commerce C
WORK EXPERIENCE
ECONET WIRELESS (EWZ), MASVINGO
August 2015- 2021
Brand Ambassador- Sales
Report writing : Excell, PowerPoint presentations as well as MS Word
Data Capturing duties and all administrative support
Executive assistant duties reporting to the Regional Sales Manager
Training colleagues and handling of high profile customers including NRichards Group, Pick n Pay, Great Zimbabwe University, Masvingo Polytechnic and Spar
Plan and conduct market research in Masvingo
Facilitating registration and verification of Humanitarian assistance beneficiaries on EcoCash Platforms
Liaison with NGOs in providing humanitarian assistance through mobile money transfer
Create awareness of new products to the market and creating a positive image for EcoCash
Monitor all queries for products and services from customers and provide recommendations for brand improvement
Provide training on all products from brand portfolio
Resolving customer queries and escalating unresolved queries to the Account Manager
Reporting on EcoCash activities and operations regularly
Creates records, tracking and restocking inventory, training newly hired ambassador
Updating maintaining and retrieving information held on computer systems Transferring information on paper to computer files
Comparing data entered with source documents
Compiling, sorting and verifying accuracy of data to be entered
Customer service representative
Econet Zimbabwe Jun 2020 – Jan 2021
Duties and responsibilities
Attending to customers' queries
Answering phone calls
Ensuring all customers are attended to
Relief teacher
Mhungudza Primary School Jan 2011 – Aug 2011
Bondolfi Primary School Jan 2015 -April 2015
Duties and responsibilities
Marking books
Teaching children
Conducting assembly
Enforcing School rules
Teacher
Herentals Group of Schools – Rusape Campus (May 2025 )
Teaching English, Shona, Heritage and FRS
Marking books
Enforcing School rules
REFERENCES
Mr B Bhiza
Econet wireless Service
Sales Manager
Cell:263***-***-***
Email: *****.*****@***************.** .co.zw
Mr Oziwell MutswitI
Econet wireless Service
Regional Sales Manager
Cell: +263*********
Email: ********.********@***************.**.**
Mrs C Sibanda
Mhungudza Primary School
Cell :077*******