High School Customer Service
Resume:
DARRIN LEE-FLOYD
Denton, TX 76207
PROFESSIONAL PROFILE
I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself. I intend to add value to the organization by working hard and being the best version of myself. My ultimate goal is to find a career within the organization.
PROFESSIONAL SKILLS
Teamwork Adaptability Time Management Active listening Positive Attitude Customer Satisfaction
TECHNICAL SKILLS
RF Scanner Red Prairie DLX 2009.1 SAP Microsoft Office Word, Outlook, Excel Incoming Calls
EDUCATION
Aviation Institution of Maintenance 2014-2016
A&P License
Irving, TX
North Dallas High School 2003-2007
High School Diploma
Dallas, TX
ACCOMPLISHMENTS & CERTIFICATIONS
APLL Employee of the Quarter Period 1- 2023
APLL Employee of the Quarter Period 3- 2021
APLL Employee of the Quarter Period 4- 2016
Annual Equipment Certification Stand-up, EPJ, Clamp, Slip Sheet 2013-2023
EXPERIENCE
APLL Logistics- Kellogg Company September 2019-Present
Tasker/Dispatcher I & II Lewisville, TX
Create BOLs and Packing List for drivers before dispatching loads.
Moved inbound and outbound loads to/from doors according to the item numbers. Facility is 1.2 million sq feet.
Email Sr. Management via Outlook with inventory updates.
Worked alongside Customer Service Reps to rework or work-in HOT/important loads.
Created placement of 30-40 employees based on their individual strength.
Dispersed assignments, cleared inventory discrepancy issues, and provided production status to management every 3 hours.
Trained 12 associates on Dispatcher I and II procedures
Data entry required strong attention to detail
12 hours shifts, fast-paced environment required excellent time management
Fixing shorts and assigning loads upon completion to 20-30 employees simultaneously required multi-tasking.
United States Navy Reserves August 2011- August 2021
Master at Arms Third Class Fort Worth, TX
Enforce general regulations to keep law and order according to UCMJ of U.S. Navy Regulations.
Conduct patrols, stand guard at ECP entries, ensure personnel and vehicles are authorized to enter.
Rendered assistance at the scene of motor vehicle accidents, investigate vehicle crashes and make detailed reports on investigation documents.
Conduct field inspections of weapons assigned to police personnel, which included review of personnel certification to operate and carry firearms, proper operation of the firearm, and firearm proficiency.
Inmar February 2017- September 2019
Maintenance Technician Irving, TX
Preformed preventative maintenance as assigned.
Respond to equipment downtime issues and resolve issues in a timely manner.
Install modifications to machines and building to address safety issues.
APLL Logistics- Kellogg Company August 2013-February 2017
Material Handler Level 3 Lewisville, TX
Unload/Load inbounds and outbounds.
Sorted damage from good product to ensure customer satisfaction.
Trained new associates on loading/unloading processes and how to operate equipment.
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