Customer Service Representative
Resume:
DanAsia Wiliam
Altamonte Springs, FL *****
*******.*.*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative, Conduent
Orlando, FL
December 2024 to Present
Customer service agent, providing details regards to account, assisting customers with making payment, providing customer satisfaction.
Call Center Representative
IntouchCX-Altamonte Springs, FL
March 2023 to November 2024
Answering incoming and outgoing coming calls, providing information regards to Lancôme’s product, assisting customers with purchasing Lancôme’s through online portal. Work from Home Customer Service Representative
Orange City, FL
January 2022 to March 2023
Booking reservations, confirming booking, providing reservation details Call Center Representative
TTEC-Orlando, FL
January 2019 to August 2019
Education
Graduated
Evans High School - Orlando, FL
August 2013 to May 2017
Skills
• Microsoft Office
• Customer Service (6 years)
• Medical terminology
• Administrative experience
• Computer literacy
• Front Desk
• Communication skills
• Organizational skills
• Computer skills
• Sales
• Time management
• Medical Scheduling
• Typing
• Medical office experience
• Customer service
• English
• Communication, Ability to work in teams, Ability to plan, Organize and prioritize work, Ability to analyze quantitative data, (1 year)
• Microsoft Excel
• Front desk
• Computer Skills
• Phone Etiquette
• Insurance Verification
Certifications and Licenses
Driver's License
Contact this candidate