Customer Service Sales Representative
Resume:
Jennifer Jonasson
Saint Augustine, FL *****
******@*****.***
Authorized to work in the US for any employer
Work Experience
Rental Manager
SUMMERHOUSE BEACH AND RACQUET CLUB - Saint Augustine, FL May 2023 to Present
Property management of 120 condos. Communication with owners, renters and vendors through phone, e-mail, and in person. Overlooking housekeeping and reservations. Maintenance monitoring of units. Delegating. Gaining new condos for vacation rental. Use of WORD, EXCELL and other computer programs. Marketing websites.
Lead Reservationist
SUMMERHOUSE BEACH AND RACQUET CLUB - Saint Augustine, FL November 2021 to Present
I mostly reply to e-mails and make phone calls to owners and guests. Process payments, create reservations, make work orders for maintenance, create Word and Excel documents. In person service, explain everything needed to know in detail, keep up the access codes and license plate scans for the property. Edit and contribute to the website. Inspect cleans and clean as needed. Sales Representative
Anderson Merchandisers - Saint Augustine, FL
February 2018 to March 2022
Work as an independent sales representative.
Reset modifications for various companies at Walmart. Provide service to Walmart via New Release books, music, movies, gaming, laptops, and phones. Front End Team Lead
Walmart
September 2019 to November 2021
Delegating cashiers, customer service, money center, maintenance, cart crews and liquor store. Office work on Smart system. Managing money pickup and deposits. EMT-Basic
Century Ambulance Service, Inc. - Jacksonville, FL February 2017 to July 2017
Basic emergency medical care.
Co-Owner and Office Manager
Down and Out Tree Service - Hastings, FL
May 2014 to April 2017
Working with computer to create invoices.
Marketing business design and services.
Making phone calls to customers.
Typing up contracts.
Education
National registry certification in EMT
First Coast Technical College - Saint Augustine, FL March 2016 to May 2016
High school or equivalent in High school
True Faith Academy - San Diego, CA
August 2003 to March 2004
Skills
• Customer Service
• Microsoft office
• Office Management
• EMT experience
• Sales
• Customer service
• Cold calling
• Marketing
• Office management
Assessments
Customer service — Proficient
December 2020
Identifying and resolving common customer issues
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
November 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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