Administrative Assistant Animal Care

BLANCA VALDEZ

Katy, TX *****

****************@*****.*** +1-346-***-****

PROFESSIONAL SUMMARY

Bilingual (English/Spanish), Detail-oriented administrative professional with 7+ years of experience supporting tax, medical, retail, and animal care operations. Skilled in managing client communications, document handling, and financial tracking with proficiency in Microsoft Office, QuickBooks, and e-file systems. Adept at delivering exceptional service and maintaining organized, efficient office environments.

PROFESSIONAL EXPERIENCE

· Administrative Assistant

Lonnie Hardy CPA – Houston, TX Jan 2025 – Present

· - Primary point of contact for client communications and scheduling.

· - Perform administrative duties: call handling, payments, and deposits.

· - Support review and e-filing of 1040, 1041, and 1065 tax returns.

· - Maintain client Excel schedules and financial tools.

· - Use Microsoft Office for reporting and file management. BLANCA VALDEZ

Katy Rover Oaks – Katy, TX Oct 2024 – Dec 2024 Team Associate

· - Provided animal care, enrichment, and medication support.

· - Maintained clean environments and accurate health records. Academy Sports + Outdoors – Remote Sep 2022 – Nov 2024 Customer Care Associate

· - Delivered phone/email/chat support and resolved technical issues.

· - Processed orders, payments, and inventory requests. Katy Emergency Urgent Care – Katy, TX Oct 2022 – May 2023 Medical Receptionist

· - Scheduled appointments, verified insurance, and managed EMRs.

· - Supported front desk and document scanning functions. Aaron’s – Pearland, TX Mar 2019 – Oct 2021 Sales Associate / Receptionist

· - Exceeded sales goals and maintained CRM records.

· - Handled inventory and showroom coordination.

Auto Selections – Houston, TX Jan 2017 – Sep 2019 Secretary

· - Managed calendars, calls, and document prep for auto insurance.

· - Organized files and correspondence using Microsoft Office. Texas Tax Back – Houston, TX Apr 2014 – Jun 2016 Tax Preparer

· - Prepared client tax returns and reviewed supporting documents.

· - Delivered service while ensuring compliance and confidentiality. EDUCATION

GED

Cypress High School – Cypress, TX

TECHNICAL SKILLS

Microsoft Office Suite • QuickBooks • 10-Key Calculator • E-filing Systems • EMRs • Excel Financial Tracking • CRM Tools

Contact this candidate