Quality Control Customer Service

Alfy Kilburn

Porterville, CA ***** 559-***-**** ***********@*****.***

Objective

To work hard and be in a position to help others with a friendly and positive attitude. Skills

● Cook

● Time Oriented

● Quality Control

● Customer Service

● Palletizer

● Team Player

● Packer

● Food and Safety

Protocols

● Self-Motivated

● Sanitation

● Communication

● Fast Learner

● Problem Solving

● Respectful

Experience

06/2023 09/2023 KFC Fry Cook Porterville, CA

● Food preparation including breading chicken to prepare for fryer.

● Stocked freezer with chicken insuring product expiration dates adhered to quality standards.

● Followed food safety and hygiene protocols, adhering to HACCP guidelines.

● Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

08/2021-09/2022 Key Staffing/Foster Farms Quality Control Porterville, CA

● Removed packaged product off a conveyor line, and stacked them on pallets.

● Maintained a clean and orderly workplace.

● Perform visual inspections of finished products.

● Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples. 06/2021-08/2021 Express Employment Handyman Porterville, CA

● Appliance repairs ovens, washing machines, dryers, freezers, and refrigerators.

● Light electrical work replacing wall sockets.

● Painting apartments and commercial buildings.

● Observe and examine appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.

12/2019-12/2020 Postmates Delivery Driver Porterville, CA Successfully delivered food items while maintaining high customer satisfaction.

● Resolved customer issues such as incorrect orders.

● Delivered orders while complying with DoorDashs’ customer service and food hygiene policies.

● Sort items to be delivered according to the delivery route. 8/2018-12/2019 Sonoco Plastics Stacker/Palletizer Exeter, CA

● Obtain, move, and sort products, materials, containers, and orders.

● Packing product into boxes.

● Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools.

● Measure, weigh, and count products and materials.

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