Call Center Agent
Resume:
PROFILE
EDUCATION WORK EXPERIENCE
SKILLS
INTEREST
**** ******* ***, ***** ********* CA 91606
*****************@*****.***
ROCHELLE BARRERAS +1-818-***-****
Secure a responsible career opportunity to fully utilize my passion, knowledge, and skills. Highly motivated and ready to contribute to a growing organization's mission to make a significant impact on the lives of others. Having a strong multitasking skills to handle high-pressure environment.
Sutherland Global Philippines 2021 - 2022
Maintaining comprehensive and accurate records
Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary. Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
Inputs and updates information in databases and
spreadsheets.
BS in Food Science and Technology
(Undergraduate )
2020 - 2023
ABM Strand - Senior High School
2018 - 2020
Strong organizational and
Time-management skills.
Attention to details and Problem
Solving.
Communication skills.
Technology Proficiency.
Knowledge of office equipment
(printers, scanners, fax machines)
Teamwork
Volunteering
Travel
Listen to music
Reading
Workout
Call Center Agent
Tarlac State University - Philippines
Golden Olympus Colleges - Philippines
BUR Delta Airlines
Represent the airline to its passengers and assist passengers in ticket sales and reservations including reservation changes.
Assist passenger check-in including the movement
of checked baggage.
Providing airline information to passengers as
required.
Greet passengers as they enter the terminal and
provide direction to the airline ticket counters.
Assist in passenger boarding at the gate area.
GAT Airline Ground Support Present
Mildred Oman Supervisor
GAT Delta Airline
2627 N Hollywood Way
Burbank, CA 91505
United States
Yogibeth Barrantes Supervisor
GAT Jetblue Airline
2627 N Hollywood Way
Burbank, CA 91505
United States
References
Front Desk Representative
Greeting customers: Welcome guests and make
them feel comfortable
Answering phones: Take calls and redirect them to
the appropriate person
Addressing concerns: Answer customer questions
and address complaints
Checking emails: Sort and forward emails
Booking reservations: Help customers make
reservations
OSO Hotel Burbank Present
Contact this candidate