Security Officer Customer Service

Cheria Cole

Auburn Hills, MI ***** ****.****@*****.*** 248-***-****

Authorized to work in the US for any employer

Work Experience

Security Officer

Strategic Protection Group - Pontiac, MI

June 2008 to April 2010

• Patrolled premises regularly and ensured all areas were safe

• Reported any suspicious/unusual occurrences to authorities and management

• Signed guests in and out, logged time of arrival and departure and verified identification

• Cleaned lobby and outdoor areas including vacuuming, mopping, shovelling snow

Door Person/Gate Attendant

Lafayette Co-op - Detroit, MI

July 2002 to August 2006

• Greeted residents or their guests as they pulled into the circle

• Assisted with luggage or other baggage and accepted packages for residents

• Checked the perimeter as a security measure and searched for anyone who didn't belong or objects out of place

• Opened the building doors or the parking gate as needed

Security Guard

Burns Security - Detroit, MI

July 1998 to July 2002

• Assigned at Cobo Hall/Rooftop/Arena and Joe Louis Arena-walked the perimeter, directed traffic after busy events and observed parking

• At Brewster Projects I walked the floors and checked residents in via their I.D.

Courtesy Clerk

Meijer - Roseville, MI

September 1996 to June 1997

• Bagged groceries and provided exceptional customer service

• Collected shopping carts from outside the store and returned to the store interior

• Collected parking lot, lawn and inside store trash

• Cleaned different areas of store including restrooms

Cashier

Loss Prevention, McCrory's - Detroit, MI

April 1993 to February 1996

• Processed customer transactions

• Stocked shelves with new products

• Unloaded delivery trucks

• Logged returns into the system before they were restocked

• Monitor store to prevent merchandise loss

Education

High School Diploma

South-eastern School of Technology - Detroit, MI 1996

Skills

• Security

• Customer Service

• Stocking

• Cleaning (10+ years)

• Excel

• Cash Handling

• Organizational Skills

• Word

• Loss Prevention

• Surveillance

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