Customer Service Delivery

Daisha Mathis

*** ******** ** ***** ******* TX **050

469-***-****~ ***********@*****.***

About

Adept customer service skills, Strong organizational and outstanding verbal and written communication traits. I am considered hard working, punctual. Dedicated Customer Service with knowledge of service delivery and multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Education

H.S,Diploma(GPA 3.2) May 2023

David W.Carter High School,Texas

BSN,Nursing Present

Prairie View A&M University,Texas

Volunteer Experience

Coordinator,Youth World Aug 2022-Oct 2022

Assist with activities,Interact with the children

The Love for Animal November 2023

Assist with decorating,Spreading the awareness of animals

Experience

Ross Store Inc.

Jan 2023- Aug 24, Dallas.TX

* Maintained store appearance by organizing merchandise,restocking,and ensuring fitting rooms and sales floors remain clean

* Operated point of sale system efficiently to process purchases,returns, and exchange.

* Supported loss prevention efforts by monitoring customer activity and reporting any suspicious behavior

* Communicated with clients about timelines and answered questions

Kids University / Childcare Worker

May 2020- Date.

* Fostering social and emotional development for the children.

* Performed child assessments, identifying developmental and behavioral

weaknesses of children under care.

* Coordinated and supervised daily outdoor play, contributing to increase

in children's physical activity levels.

* Assisted in planning and executing center events, including annual

holiday parties and field trips.

Relevant Skills

●Microsoft Office, Word, Excel, PowerPoint, Outlook Skills

●Google Calendar, Docs

● Invoicing, Quickbooks

● Reporting and documentation

●Communication

●Organization

References

Available on request

Contact this candidate