Entrepreneur
Resume:
Hyshemylande Charles
Dallas, TX
*************@*******.***
Professional Summary
Energetic and reliable hospitality professional with a strong background in fast-paced customer service roles. Proven ability to provide outstanding guest experiences, support team operations, and maintain a calm, professional demeanor under pressure. Known for adaptability, multitasking, and delivering service that exceeds expectations in every setting—from restaurants to high-volume environments. Willing to relocate: Anywhere
Work Experience
Server/Waiter
Bali Lounge-Hollywood, FL
March 2025 to Present
• Delivered exceptional food and beverage service in a high-energy lounge setting.
• Took and delivered accurate orders, managed multiple tables, and ensured guest satisfaction throughout their visit.
• Processed payments, upsold menu items, and maintained cleanliness and readiness of dining areas.
• Collaborated with bar and kitchen teams to ensure smooth and timely service. In Home Caregiver
Care Mountain-Dallas-Fort Worth, TX
April 2022 to September 2024
• Provided compassionate care to clients, assisting with daily activities and promoting a safe, supportive environment.
• Demonstrated strong responsibility, punctuality, and emotional intelligence.
• Communicated effectively with families and healthcare professionals regarding patient needs. Warehouse Associate
Capstone Logistics, LLC-Dallas, TX
December 2023 to July 2024
• Maintained efficiency and accuracy in packaging, labeling, and stocking operations.
• Physically fit and reliable with consistent lifting of 40–60 lbs.
• Worked in sync with team members to meet shipping deadlines. Security Guard
Weiser Security Services-Lawrence, KS
July 2021 to January 2022
• Ensured safety through regular patrols and surveillance.
• Maintained logs and conducted access control procedures in high-traffic areas. Customer Service Representative/Sales Associate
iQor-Miramar-FL
February 2020 to June 2021
• Handled high volumes of customer inquiries and complaints with professionalism.
• Delivered product information and upsold services, contributing to sales goals. Education
Associate's degree in Psychology
Miami Dade College-Miami, FL
August 2022 to January 2024
High school diploma
Educators Inc. Private Christian School-Miami, FL
August 2014 to May 2018
Skills
• Serving Experience
• Time management
• Caregiving
• Multitasking
• Food handling
• Haitian Creole
• Conflict management
• POS System Knowledge
• Intelligence Experience
• Guest services
• Teamwork
• Quick Learner
• Cash Handling
Languages
• Haitian Creole - Fluent
• Spanish - Beginner
Certifications and Licenses
Class D Security
February 2025 to February 2027
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