Administrative Assistant Revenue Cycle
Resume:
Tiffanie Benefield
*** *. **** **. *******, TX **771
*****************@*****.***
Professional Highlights and Skills
Very detail oriented and organized
Competent in: Excel, Word, Epremis/Change Healthcare, Outlook, EPIC, Medical Terminology, 10-key, Nextgen, Chartmaxx, Data Ark, RWS, Athena
I am good at researching accounts
Receiving and reconciling payroll deduction reports from accounting
Payment Posting
Work Experience
09/11/2023 to present Administrative Assistant with UT Health Science Center; Duties include but are not limited to ordering items for the laboratory through our people soft system and reconciling the physician’s state and grant accounts. I am the administration assistant for the IORRC committee, and I take care of the minutes and other clerical duties for that committee. Kasandra Harris 903-***-****
09/06/2022 to 05/01/2023 Customer Service Representative I, with Trinity Health; Duties included but not limited to answering in bound calls for multiple states with multiple facilities, handling various self-pay and insurance billing and collections inquiries, requests and related functions as part of the revenue cycle process. Assist patients in the resolution of billing issues, which may include setting up payment plans and responding to complaints, problems and general inquiries in a timely, responsive and efficient manner.
Shasta Schaapman 734-***-****
06/13/2022 to 09/03/2022 Patient Account Representative with Trinity Health; Duties included but not limited to: Insurance follow up for physician claims, with Mount Carmel clinic in Ohio. Working accounts in Epic, calling insurance companies and getting claim status. Analyzing and problem-solving patient accounts.
Beverly Cousins Supervisor 614-***-****
01/31/22 to 06/10/2022 Patient Access Representative with Christus: Duties included but not limited to: Working in the Scheduling department answering phone calls Monday and Tuesday of each week for all of the East Texas Christus Clinic locations. Then for Wednesday thru Friday I work off of a hospital discharge report that I run, to then call patient’s and schedule a follow up appointment with their primary care physician. Working in Epic every day.
Yvonne Beaton Supervisor 903-***-****
09/27/21 to 01/28/22 Revenue Cycle Representative with Medirevv: Duties included but not limited to: Insurance follow up for physician claims, with HOAG clinic in California. Working accounts in Epic, calling insurance companies and getting claim status. Analyzing and problem-solving patient accounts.
April LaScola Supervisor 714-***-****
06/01/21 to 09/24/21.Payment Poster with Precision Spine Care: Duties included but not limited to: Posting daily clinic and surgery locations, payments. Researching and pulling the explanation of benefit and back up for payments. Working the insurance recoupments.
Cassi Wamble, Manager 903-***-****
09/13/11 to 05/31/21; Patient Account Representative with Christus. Duties included but not limited to: Billing claims for Christus Mother Frances Hospital. I have 5 years of experience billing medical, non-government claims and working on the claim rejects. I am familiar with reading a claim and analyzing the reason for the rejection or reading the payment details. Analyzing and problem-solving patient accounts. I have follow-up experience with insurance companies regarding claims, either on-line or calling them to get claim status or eligibility. Working with insurance refunds. I know how to work a credit account and be able to research every aspect of the account and track down the reason for the credit. Working various spreadsheet reports. Mail out correspondence. Take in-coming calls from the public. Receiving and reconciling payroll deduction reports from accounting.
Lynette Melton, Manager 903-***-****
Education
Tyler Junior College; graduation date 05/15/2007. Associate degree in general studies.
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