Network Engineer It Support
Resume:
Alex Romo Jr
Burr Ridge, IL. **527
******.***@*****.***
Education
****-**** ****** ********** ******* - 30 E Lake St, Chicago, IL - Associate’s Degree 2019-2022 DePaul University - 243 S Wabash Ave, Chicago, IL - BA in TV Production Experience
October 2022 - Present
BluOak Group LLC, Chicago, IL - Network Engineer
-Develop & deploy network infrastructure solutions to meet organizational requirements.
-Design network configurations, hardware with software components, for optimal performance and security.
-Install, configure, maintain routers, Cisco/Aruba switches, firewalls, other network devices.
-Provide on demand IT support for various clients in the Chicago area in person/remote.
-Provide various technical support resolving support tickets.
-Assist users with network connectivity issues, password management, etc.
-Help desk assistance to enhance user productivity. Dailies Technician - BluOak Group
A Working Man (Film) July 2024
Monster (Season 3) February 10th - March 28th 2025 Project Team Leader
The Fields Film Studio, 4120 W Diversey Ave, Chicago, IL 60639
(January 2024 – March 2024)
● Designed and implemented network infrastructure for The Fields, a new film studio, ensuring high-performance connectivity to support production and post-production activities.
● Conducted comprehensive needs assessments to tailor network solutions that met the studio's specific requirements, including high-bandwidth video streaming and secure data transfers.
● Configured and deployed networking hardware, including routers, switches, and firewalls.
● Coordinated with cross-functional teams to integrate network systems with studio equipment and software.
● Performed rigorous testing and troubleshooting to resolve network issues, ensuring minimal downtime.
October 2023 - Present
Gower Middle/West & ROSE Educators, Willowbrook, IL - Substitute Teacher
-Submitting grades from teachers previous work day.
-Front office days include updating student information or logging information.
-Configuring/Updating iPads for each grade.
2
December 2016 - September 2021
AM WINS Insurance Brokerage, 10 S LaSalle St, Chicago, IL - Intern
● Assisting underwriting teams and various administration duties.
● Confirming rating worksheets and matching premiums with correct quotes.
● Binding and invoicing new and renewal accounts.
● Handled pre renewal activity including preparing and mailing renewal letters.
● Respond to department emails, request appraisal support if requested by the underwriter.
● Prepared midterm adjustments, invoicing and producing policies. July 2022 - January 2023
Kehoe Designs, Chicago, IL - Intern
-Assigned to BlackOak video productions.
-Assist with strike & setup events.
-Assistant project organizer.
September 2021 - June 2022
GoLucky Studios, Chicago, IL - Intern
● Loud Brew commercial - Assistant Location Manager.
● And Then Boom music video shoot - PA.
● Twisted short film - Production Coordinator.
● NFL commercial shoot - PA.
Skills/Professional Development
Data analysis, problem solving, video/audio editing, Spanish speaker, Microsoft Office. Excellent data entry skills and PC skills. Detailed and team oriented. Basic general insurance knowledge. Great communication and interpersonal skills with colleagues during account cycles. AWS Certified Cloud Practitioner (in progress-expected completion July ‘25) Actively preparing for certification to demonstrate foundational knowledge of AWS cloud services. Future AWS Certifications Planned:
● AWS Certified Solutions Architect – Associate
● AWS Certified Developer – Associate
● AWS Certified SysOps Administrator – Associate
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