Customer Service Inventory Management
Resume:
DIANE SWARTS
Bridgeport, CT
*********@*****.***
SUMMARY OF QUALIFICATIONS
Expert at providing superior customer service for satisfied and repeat customers. Skilled at retail operations, sales, merchandising, and inventory management. Experienced at supervising a team of employees in a busy retail environment. Calmly and confidently interacts with customers to efficiently resolve customer complaints.
VOLUNTEER EXPERIENCE
CCAR; Bridgeport, CT Present
Recovery Coach Intern
● Facilitate group activities and discussions with participants
● Strong ability to lead, motivate, and engage participants
● Maintain cleanliness of work space
PROFESSIONAL EXPERIENCE
Price Chopper; Bristol, CT 2014 – 2016
Deli Counter / Overnight Stocker
● Provided responsive, exceptional service to deli counter customers
● Sliced, weighed, packaged, and priced meats and cheeses
● Prepared special orders and party trays
● Updated displays, cases, and other customer-facing areas to ensure new items and promotions were showcased
● Ensured deli cleanliness by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools were in working order
● Followed all food safety and sanitation procedure
● Ensured store floor was clean, tidy, and well-organized Motel 6; Niantic, CT 2000 – 2014
Night Audit / Front Desk
● Ensured motel guests were checked in and out efficiently and in timely manner
● Fielded phone calls and made guest reservations
● Kept hotel financial records in order
● Processed invoices, transactions, room charges, refunds, etc.
● Verified that all accounts were balanced and supported by documentation
● Responded to guests' needs, requests, and complaints True Value; East Lyme, CT 2000 – 2013
Assistant Manager / Cashier / Sales Floor / Receiving
● Operated cash register to process customer sales and transactions; worked service desk
● Provided friendly and knowledgeable customer service
● Worked store floor to ensure merchandise was well-stocked and displayed
● Worked floor to generate sales for Lawn & Garden department
● Assisted managing store and supervised team of employees; ordered inventory EDUCATION
High School Diploma Bristol Central High School Bristol, CT
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