It Support Technician

Matthew Adams

Port Orchard, WA, ***** ***************@*****.*** +1-360-***-****

Education

Bachelor of computer science Minor in Cybersecurity

Eastern Washington University - Cheney, WA - Jume 2025

Work Experience

IT Technician: Classroom and Labs

Eastern Washington University - Cheney, WA

November 2023 to June 2025

-Delivered IT support aligned with academic and research needs, troubleshooting technical issues in classrooms and computer labs.

-Configured and deployed software and hardware solutions, ensuring optimal performance for educational environments.

-Provided technical training and mentorship to new staff, enhancing team proficiency.

-Partnered with faculty and staff to implement technology-based solutions for enhanced learning experiences.

-Collaborated on system improvements, leveraging problem-solving skills to ensure seamless operations.

Summer Help

Kitsap County, WA - Port Orchard, WA

June to September 2022, 2023, and 2024

-Assisted in public works projects with a focus on operational efficiency and system maintenance.

-Gained hands-on experience with data systems related to stormwater management and road maintenance.

-Trained and supported new seasonal staff, emphasizing process optimization and safety protocols.

-Applied technical problem-solving to ensure timely and effective task completion.

Skills

-Programming Languages: Java, Python, C/C++, C#, Type Script

-Frameworks & Tools: .NET, Nuxt, MySQL, Git, Unity, Kubernetes, Linux command line tools

-Technical Expertise: Computer Networking, IT Support, Hardware/Software Installation

-Soft Skills: Training, Team Collaboration

-Languages: American Sign Language (Beginner)

Projects

Most recent completed project: creating a wordle clone from scratch using NUXT framework for Vue and Type script Wordle Clone

Explore my projects on GitHub: github.com/MattA41

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