Customer Service Collections Specialist
Resume:
Tabitha Elgin
Ready to work in a fast-paced office. Ready to utilize my skills in collections or healthcare. Greenville, SC 29617
**************@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Collections Specialist
Family Auto - Greenville, SC
October 2020 to Present
1. Collected car payments
2. Did the car loan paperwork.
3. Called Customers about Past due balances.
4. Filed insurance claims for car accidents.
5. Made payment arrangements for customers.
6. Answered phones.
7. Filed car loans
8. Created a relationship with customer.
9. Made sure car inventory had all correct paperwork. 10. Made appointment with customers to carhops.
CMA (AAMA)
GASTRO CONSULTANTS - Greenville, SC
July 2015 to September 2019
I assist doctor in GI lab doing Colonoscopies and other procedures. I also schedule patients for procedures and I triage patients in the office and give injections when needed CMA
Doctors Care - Greenville, SC
August 2011 to March 2015
Responsibilities
I drew blood. I ran several labs as they was ordered by the doctor such as:flu test,strep test,mono, urinalysis,A1c,blood counts,glucose, and also did EKG. I answered telephones and cared for the patients well being. I also did several clerical duties like referrals and prior authorizations for insurance. I triage patients and set up sterile fields for minor procedures for the doctor. Skills Used
I used my phlebotomy skills. Clinical skills such as getting patients back into rooms ready for the doctor to see them. I used my laboratory skills and ran test as the orders came in. I also used customer service skills to answer phone calls and take messages for the doctor. Production Worker
Pharmaceutical Associates - Greenville, SC
February 2008 to January 2010
Responsibilities
I packaged liquid medicines as they came down the line. I also would work on the line wherever needed. I also would put the medicine on pallets wrapped them up and took them to another area with a pallet jack. Skills Used
I used my ability to work in a fast pace environment. And do the work correctly and in a timely manner. Childcare Staff
Childcare Network - Greenville, SC
January 2003 to March 2008
Responsibilities
I cared for kids while their parents worked. I had to manage order with various age groups of kids at one time.
Skills Used
I used teaching skills.
Education
Certificate Medical Assistant in Medical
Virginia College - Greenville, SC
2008 to 2010
Skills
• Patient Care (7 years)
• CMA
• Experience Administering Injections
• Vital Signs
• EMR Systems
• Venipuncture
• Epic
• Caregiving
• Medical Office Experience
• Medical Records
• Memory Care
• Phlebotomy
• Medical Billing
• Medication Administration
• Triage
• Laboratory Experience
• Medical Scheduling
• Transcription
• Insurance Verification
• Retail sales
• Medical Terminology
• Medical Coding
• Sales
• Customer service
• Typing
• Medical receptionist
• Accounting
• Computer skills
• ICD-10
• Nursing
Certifications and Licenses
CMA (AAMA)
March 2015 to March 2019
I assist doctors with procedures. I also draw blood give injections and triage patients BLS/CPR
June 2018 to June 2020
Certified Medical Assistant
Assessments
Electronic Medical Records: Best Practices — Highly Proficient May 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Nursing Aide Skills — Expert
May 2020
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Expert
Attention to Detail — Highly Proficient
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Pharmacy Technician — Highly Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work Style: Reliability — Completed
June 2020
Tendency to be dependable and come to work
Full results: Completed
Work Style: Conscientiousness — Familiar
June 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Customer Focus & Orientation — Proficient
November 2020
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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