Account Executive

RUTH GONZALEZ

Seattle, WA · *********@*****.*** · https://LinkedIn.com/in/Ruth-Gonzalez-ab0355121

SUMMARY

Expert Junior Account Executive and Project Manager with a solid foundation in B2B sales, client engagement, and project coordination. Known for managing accounts with precision, optimizing workflows, and delivering exceptional customer experiences. Adept at identifying client needs, solving operational problems, and collaborating across departments to exceed business objectives.

CORE SKILLS

- Client Relationship Management

- Order & Process Optimization

- Team Leadership & Mentoring

- Workflow Scheduling

- Cross-Functional Collaboration

- Customer Escalation & Resolution

- Amazon Product Management

- CRM and Administrative Support

- Freight and Logistics Coordination

- Billing, Auditing & Regulatory Compliance

- Digital Marketing & E-commerce

PROFESSIONAL EXPERIENCE

Cutter & Buck — Account Executive

Seattle, WA Oct 2022 – Present

- Boosted customer retention by 20% and repeat business by 25% through strategic client engagement.

- Improved order accuracy and onboarding efficiency by 30% and 25%, respectively.

- Reduced order processing time by 15% by managing embroidery/blank orders and streamlining workflows.

- Managed virtual requests, expedited orders, and led cross-functional collaboration to meet deadlines.

Cutter & Buck — Account Executive

Renton, WA Nov 2018 – Jun 2021

- Managed B2B customer orders across the U.S. and Canada, maintaining 100% data accuracy.

- Streamlined PO processing, improved client communication, and delivered on-time reporting.

Harbor Group / Forty2 LLC — Resident Services Coordinator

Seattle, WA Jan 2022 – Aug 2022

- Handled lease renewals, service requests, and audits, contributing to higher tenant satisfaction.

- Scheduled inspections, processed insurance records, and ensured compliance with housing regulations.

- Logged service requests, managed confidential correspondence, and improved resident relations.

Ener-G Foods Inc — Administrative Assistant / Document Clerk

Seattle, WA May 2018 – Nov 2018

- Maintained FDA and food safety documentation; assisted in internal audits and freight logistics.

- Designed a scheduling system that improved workflow and compliance tracking.

EDUCATION

Independence University

Bachelor’s Degree – Business Administration

Seattle Central College

Certificate – Italian

CourseCareers

Certificate – Digital Marketing & E-Commerce

Austin School of Fashion Design

Fashion/Apparel Design

HONORS & CERTIFICATIONS

Dean’s List · Honor Roll

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