Sales Assistant E-Commerce

DP

DIANA PENA

*********@*****.*** 929-***-**** Whitestone, NY 11357

Fashion Merchandising and Management major honors graduate with over 5 years of experience on sales and merchandising with strong analyzing and trend forecasting skills. Fluent in English and Spanish. Advance excel reporting skills

Mathematical skills

Critical thinking skills

Exenta

NuOrder

Sage

Multitasking

Analytical skills

Strong verbal and written skills

BCI BRANDS - CeCe New York, NY

E-commerce Sales Assistant

08/2024 - 01/2025

Assist in market preparation and presentation to customers Enter orders to system and track from start to finish Submit assets to accounts on a timely matter

Schedule, prepare and attend photo shoots

Obtain all copy information and send to accounts

Maintain look of showroom

Run and analyze weekly reports

Order and keep track of samples from the warehouse Review EDIs

ARGENTO VIVO New York, NY

Sales Assistant

09/2023 - 08/2024

Analyze merchandise by category and make weekly reports to provide input on wins and opportunities

Create and update sales orders for accuracy for existing stock and production

Maintain great communication and relationship with vendors Order, track and ensure quality of samples

Trend research to offer styles suggestions

Merchandise product

Review website to confirm all styles, pricing and photos are up to date Create and maintain files with open balances of product form each account Manage in season POs with accounts including PO breakouts, EDIs, ship window revision etc

Create line sheets for fashion flow and pricing purposes JACMEL JEWERLY INC. New York, NY

Merchandising Assistant

01/2023 - 04/2023

Assist with merchandising of showroom, market set ups and Line Sheets Assist with merchandising suggestions in terms of displays, product offerings and sales presentations

Manage projects and accounts including Walmart, Macys, TJ Maxx QVC and others

Summary

Skills

Experience

Assist with the execution of product development

Maintain communication with designer & Vendors

Pricing and Sample follow up

Conduct trend research

ASM USA INC. Soho, Manhattan

Valentino Brand Ambassador

04/2022 - 11/2022

Deliver luxury-oriented customer service via phone, email, and chat aligned with the Brand's SLAs

Demonstrate excellent knowledge of trends, and products alongside the history of the brand

Assist customers inquire about the brand's website products and policies Input data into excel and Microsoft word of specific procedures TJMAXX GLENDALE, NY

Sales Associate

05/2019 - 10/2021

Provide excellent customer service by greeting guests, assisting customers with locating items, and resolving issues and complaints in a professional and timely manner

Operated cash register and filled orders in an accurate and efficient manner, keeping waiting time at a minimum

Spearhead initiative to train cashiers during a period of company expansion to ensure attention to detail and knowledge about company policy

Accurately process and prepare merchandise for the sales floor following company procedures and guidelines

Developed in-depth knowledge of merchandise, current sales and promotions, and policies regarding payments and exchanges BERKELEY COLLEGE

Bachelor of Business Administration in Fashion Merchandising and Management Relevant Coursework: Product Development, Sustainability in Fashion, Fashion Forecasting, Interactive Fashion Communications.

Academic Honors and Awards: Honor's Program.

GPA: 3.8/4.0

LIM COLLEGE

Bachelor of Business Administration in Fashion Merchandising Relevant Coursework: Microsoft Excel, Marketing, Fashion Business, Retailing GPA: 3.8/4.0

Education and Training

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