A Team Customer Representative

Name: Muhammad Ismail

City/Municipality: mardan

Postal Code: 23200

Country: Pakistan

Phone: +923*********

Email: ****************@*****.***

Skills:

Dynamic and results-oriented professional with a proven track record at Family Business and Action against Vulnerability. Excelled in team management and computer skills, enhancing operational efficiency and fostering a collaborative environment. Known for a friendly, positive attitude and exceptional problem-solving abilities, consistently delivering high-quality service and driving organizational success.

Professional:

Business:

Self-motivated, with a strong sense of personal responsibility.

Excellent communication skills, both verbal and written.

Proven ability to learn quickly and adapt to new situations.

Skilled at working independently and collaboratively in a team environment.

Worked well in a team setting, providing support and guidance.

Passionate about learning and committed to continual improvement.

Managed time efficiently in order to complete all tasks within deadlines.

Assisted with day-to-day operations, working efficiently and productively with all team members.

Worked effectively in fast-paced environments.

Worked flexible hours across night, weekend, and holiday shifts.

Demonstrated respect, friendliness and willingness to help wherever needed.

Strengthened communication skills through regular interactions with others.

Paid attention to detail while completing assignments.

Adaptable and proficient in learning new concepts quickly and efficiently.

Organized and detail-oriented with a strong work ethic.

Learned and adapted quickly to new technology and software applications.

Resolved problems, improved operations and provided exceptional service.

Volunteer: action against vulnerability

Work experience 7 years with NGO action against vulnerability

Assisted with special events and programs.

Maintained clean, neat, and operational facilities to serve program needs.

Supported engaging, fun, and smooth-running events by helping with organization and planning.

Used strong interpersonal communication skills to convey information to others.

Mentored new volunteers, fostering a supportive and inclusive team environment.

Communicated with staff members to stay informed about volunteer opportunities and events.

Promoted environmental awareness with educational workshops and hands-on activities.

Represented organization positively and professionally while providing community with much-needed services.

Restaurant manager

2 year experience

Education: master degrees

University Name: Abdul wali khan university

School Location: ISLAMABAD

Degree: international relationship

Field of Study: international relation

Graduation Date : 2017

university Name * UK EDEXEL

School Location: ISLAMABAD

Degree: LEVEL 7 (Strategic Management and Leadership)

Field of Study: Strategic Management and Leadership

Graduation Date : September 2015

Bachelor degree:

University Name * BIMS ( Scottish qualifications authority )

School Location: ISLAMABAD

Degree: higher diploma in accounting

Field of Study: accounting

Graduation Date : June 2013

University Name : Abdul wali khan university

School Location: mardan

Degree: BA

Field of Study: political science

Graduation Date : 2014

Languages

Urdu

Pashtu

English

Russian ( to some extend ).

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