IT System Administrator

KYLE C. TREWITT

720-***-**** ■ ***********@*****.*** ■ Denver, Colorado ■ LinkedIn

SUMMARY

Extremely motivated IT professional with a background in network technologies.

Dependable leadership and adaptable communication skills for multiple professional settings. Known for taking initiative and producing results in high pressure environments.

Driven to be a reliable and efficient team member while always seeking to optimize processes. PROFESSIONAL EXPERIENCE

Exxel Outdoors LLC – Broomfield, CO January 2024 – Present IT System Administrator

Took over all IT operations as the sole IT generalist in the company while guiding and supporting one ERP analyst and one EDI specialist

Single internal and external IT point of contact

Provided endpoint support for all users

Hybrid On-Prem/Azure tenant administration

Managed the migration of our entire server and storage infrastructure from VMware to Hyper-V

Ongoing On-Prem infrastructure maintenance and upgrades

Managed the deployment of Microsoft Defender for Office, Endpoint, Identity and Cloud Apps

Cyber Security threat management/mitigation and incident response

Managed continued PCI compliance standards

Designed network topologies for multiple office and warehouse locations

Installed and configured networks at multiple office and warehouse locations. Including servers, firewalls, switches, access points, cameras and cable installation.

Firewall configuration and maintenance on Fortinet, Cisco Meraki, and Ubiquiti appliances

Microsoft Dynamics Business Central and SQL server database administration and maintenance

Proposed and managed projects to upgrade and optimize infrastructure and processes

Vender relationship and engagement management

Department Asset and budgetary management and cost optimization Exxel Outdoors LLC – Broomfield, CO July 2023 – January 2024 IT Helpdesk Support Technician

Consistently exceeded SLAs as the sole IT support technician for an organization of 300 users

Provided technical guidance and education for my user base

Proposed and implemented changes to improve systems. Most notably:

- Configured Entra ID conditional access policies and identity protection

- Deployed Intune for MacOS including PKI Kerberos SSO, Android (RF scanners) and Windows management

Hybrid Active Directory/Azure AD access management

End to end user onboarding and offboarding

M365 exchange management

Mimecast email security solution management

Cyber Security incident response

Company-wide periodic hardware refresh

Network, storage and server infrastructure installation and troubleshooting with Fortinet, Cisco, Ubiquiti, Dell, Synology, and Qnap equipment.

Incident escalation to system administrator when necessary Empower Retirement – Greenwood Village, CO March 2022 – June 2023 ITS Project Engineer - Endpoint Engineering

Company-wide hardware refresh and existing hardware upgrade modifications for 1000+ endpoints

Personally carried out hundreds of one-on-one in person and remote deployments

Provided post deployment support for over 500 users including hardware/software troubleshooting and educating users on new systems

Built software packages/task sequences, and managed user/device collections within SCCM.

Scripted installation and configuration processes for programs such as Apache Maven, SAP, SAS, Bomgar, and device drivers.

KYLE C. TREWITT

720-***-**** ■ ***********@*****.*** ■ Denver, Colorado ■ LinkedIn EDUCATION

Emily Griffith Technical College – Denver, CO

Professional Certificate in Computer Networking, 2021 CERTIFICATIONS

CompTIA A+ CompTIA Net+ CompTIA Sec+ CompTIA Linux+ MTA MCSA PROJECTS

Conditional access Policies and identity protection: Configured and deployed conditional access policies for all users. Included:

- Banning legacy authentication for all users

- Device restrictions and requirements (Domain joined, Entra registered, Intune compliant)

- Geofencing

- User risk policies

Intune configuration and deployment:

Multi-staged project for different supported operating systems. MacOS:

Configured Company Portal enrollment for existing devices. Scripted mobile account to local account conversion. Built public key infrastructure and leveraged Intune Kerberos extension for SSO authentication on AD domain. Configured compliance policies including encryption requirements. Setup self service software availability in company portal. Leveraged Intune enrollment for conditional access security. Windows:

Configured GPO enrollment for existing devices. Configured compliance policies and self service software availability in company portal. Leveraged Intune enrollment for conditional access security. Android:

Simple enterprise enrollment for handheld scanners running android. Used to manage and troubleshoot handhelds in remote warehouses. Configured Velocity app and Wifi profile. restricted user access on enrolled devices. This was largely in anticipation of migrating our ERP system to Microsoft Dynamics 365 SaaS. Used for conditional access and Business Central application for warehouse activities. VMware to Hyper-V server migration:

Ensured full backups of all servers. Detached SAN storage, installed windows and configured hyper-v, MPIO, and windows admin center on physical hosts in sequence. Re-built all virtual servers on hyper-v hosts and re-attached SAN storage as necessary, in sequence ensuring live redundancy of VMware VM’s during migration. Post VM migration, configured hyper-v failover cluster for resiliency. Re-configured regular backups for all servers. Capstone (Emily Griffith Technical College):

Build a virtual Windows Server network environment using Windows Hyper-V. Network includes three Domain Controllers and two server hosts, DHCP and DNS configuration, and Active Directory Domain Services. Test Network functionality - Ping test all hosts, test access to network resources.

Contact this candidate